Leonard Dean

Overview of the worst experience I've ever had during a purchase. I made the mistake of purchasing a brand new truck from this dealership., I have all the financial documents signed by both parties to prov purchase. I made the mistake of purchasing a brand new truck from this dealership., I have all the financial documents signed by both parties to prove it. During the purchasing process I made it clear that I needed to ship the vehicle to Hawaii. After coming to a conclusion on a final price out the door for the vehicle they said that they would ship it for me for 7k, I told them they didn't need to because I already had a quote for 5600. They came back and told me that they would match my quote and still ship it for me, so I said ok, what can go wrong. Everything went wrong. The moment I sent the dealership $26,500 for the down payment everything went sideways. The dealership refused to send the truck!!! They started pushing the shipping date further and further out. Every time I talked to them the date would change. One day it was the 6th then the 9th then the 18th. Then the dealership started doing weird things with the numbers on the bill of sale, and that made a difference to me because I needed to pay taxes on the numbers that were on the bill of sale when they arrived in Hawaii. This dealership refused to change the numbers on the bill of sale and the registration paperwork so much so that they threatened to cancel the deal after all the paperwork was signed, I can start the truck from my phone and I have all the documents to prove it. The sales manager called me telling me that he didn't like my attitude because I was upset that they weren't shipping my truck. Sales manager canceled the deal and kept the truck, so they canceled the deal but they're refusing to send my $26,500 back to me. I asked them to send my money back as a wire transfer, the same way that I sent them the money but they refused. This dealership is nothing but a headache do not do business with them you will regret it. I called the dealership Manager, she did not answer, I left her a message, but no call back. More

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We were so happy with how Paradise Chevy in Temecula treated us. We originally bought a used 2020 silverado from a different dealer nearby and it turned out to be an awful experience. Paradise was able treated us. We originally bought a used 2020 silverado from a different dealer nearby and it turned out to be an awful experience. Paradise was able to work with us for hours, taking in our trade and getting us into a beautiful 2025 silverado RST with the duramax engine. I love this truck, a dream truck to say the least. Ian, Christian and Leo all were amazing in helping us through the process. If anyone ever in the southern California area is looking to purchase a new or used chevy i cant recommend Paradise enough. More

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Paradise Chevrolet had just the truck I was looking for after looking all over San Diego. After contacting Paradise Dave English replied with a personal video of the the Silverado 1500 inviting me up for after looking all over San Diego. After contacting Paradise Dave English replied with a personal video of the the Silverado 1500 inviting me up for a visit. I live in San Deigo so I was hesitant about driving up to Temecula but after speaking with Dave English and agreeing on the terms of the purchase (I had a trade in) I made the trip to Temecula from San Diego. After arriving there were no suprises and Dave English was true to his word. Dave and everyone at Paradise exceeded my expectations and I would recommend anyone looking for a new truck to first call or visit Paradise Cheverolet. More

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