Leslie Adams

The location is convenient for me and close. The ability to book online is awesome, along with the text communications. The ability to book online is awesome, along with the text communications. More

by gambit1975 Verified Customer Verified Customer

Report | Print

The service I receive is always exemplary, and my car has been well taken care of by your team for 104,000 miles! Thank you! been well taken care of by your team for 104,000 miles! Thank you! More

by aweires Verified Customer Verified Customer

Report | Print

This was my first time coming to a Kia dealership. To say I’m not impressed is an understatement. I reluctantly bought a used vehicle that was supposed to have gone through inspection but when the c To say I’m not impressed is an understatement. I reluctantly bought a used vehicle that was supposed to have gone through inspection but when the car was delivered to me the radio was broke. After wasting half a day waiting for the vehicle we had to take it back to the shop. I was then told 3-5 business days on the 9th the part was ordered. It is now the 17th and I was told the part was here yesterday and it actually wasn’t after 3 hours they let me know that. Now I’m being told the part won’t be here until the 20th which is now a problem because I bought that car for my mom to use while I was out of town next week. I would be very cautious buying a vehicle from this dealership. My experience thus far has been horrible. More

by eku_999 Verified Customer Verified Customer

Report | Print

The best customer service ever! ! I love my new Kia !The price was great. Thankyou! ! I love my new Kia !The price was great. Thankyou! More

by glennhampe53 Verified Customer Verified Customer

Report | Print

Leslie Adams can always handle any situation I have, she is an asset to this dealership. Thanks Robert Boyce is an asset to this dealership. Thanks Robert Boyce More

Report | Print

Matt and Zack were great! The service department is not the greatest, but is reasonable. The service department is not the greatest, but is reasonable. More

by ALYSSA.LOWEN.99 Verified Customer Verified Customer

Report | Print

Aidan was very helpful and helped me get the car that I was looking for thanks and in the service department today, Leslie got my car in first thing and helped to resolve my issue, thanks for everything Ro was looking for thanks and in the service department today, Leslie got my car in first thing and helped to resolve my issue, thanks for everything Robert More

by Fly8956 Verified Customer Verified Customer

Report | Print

Everything was prepared for my appointed visit. Special thanks to Joe Moreti for all his help Special thanks to Joe Moreti for all his help More

by garyvalentino Verified Customer Verified Customer

Report | Print

Wonderful staff always friendly atmosphere. I will always go back to Kia of port charlotte to purchase a vehicle. Frank is one of the best I’d hi go my recommend. I will always go back to Kia of port charlotte to purchase a vehicle. Frank is one of the best I’d hi go my recommend. More

Report | Print

### **Extremely Poor Service and Unacceptable Handling of Flood Damage** My experience with Kia of Port Charlotte has been a nightmare, and I am writing this to warn other customers. I bought Handling of Flood Damage** My experience with Kia of Port Charlotte has been a nightmare, and I am writing this to warn other customers. I bought a vehicle from this dealership specifically for the 100,000-mile warranty, expecting peace of mind for the next decade. Instead, I have been met with incompetence, disrespect, and a refusal to honor their work. Shortly after purchasing the car, my wife drove through a flooded street. Insurance covered the engine replacement, which was performed by a mechanic at Kia of Port Charlotte. This is where the issues began. 1. **Faulty Flood Damage Assessment:** The mechanic's initial estimate was severely lacking. They only replaced the engine and failed to properly inspect the vehicle for other flood-related damage. 2. **Transmission Failure:** Less than a month later, the transmission failed. After significant argument and resistance from the dealership, they finally agreed to fix it, acknowledging that it was part of the original flood damage they should have addressed. 3. **Sensor and Wiring Issues:** A year later, multiple sensors began to fail due to corrosion. When I returned to the dealership, they claimed this was a new flood-related issue and insisted that I file a claim with my now-lapsed insurance, essentially pushing the financial burden onto me. A competent mechanic would have checked the wiring harness for corrosion during the initial repair, preventing this from happening. Kia of Port Charlotte's mechanics performed a bare-minimum, negligent repair, and I am now paying the price. The staff has been **incredibly disrespectful**, ignoring my calls and treating me like I am an idiot. This dealership's service department is unprofessional, dishonest, and fails to stand behind its work. What should have been a single insurance claim has turned into an ongoing financial and emotional burden, all because of their incompetence. Do not trust them with your vehicle. More

Report | Print