Lexi Montero

Very nice easy to talk to. Wanted to make sure that the problems with my vehicle were resolved Wanted to make sure that the problems with my vehicle were resolved More

by bbright4d Verified Customer Verified Customer

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Dealing with a leak on back gladiator window - they found source of leak and ordered part within hour. Covered under warranty. Excellent service from when you pull in to when you leave. source of leak and ordered part within hour. Covered under warranty. Excellent service from when you pull in to when you leave. More

by scottrgehringer Verified Customer Verified Customer

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I scheduled my appointment for Saturday November 8th at 7:45. I decided to drop the truck off the night before so I didn’t have to wake up early and take it there. Saturday came and they called me early ju 7:45. I decided to drop the truck off the night before so I didn’t have to wake up early and take it there. Saturday came and they called me early just to confirm my appointment and the work to be done. By 2 o’clock I had not received a call and it being done. I reached out to check on the status of my vehicle. They said that it would be done by 3. They close at 3. They said to arrive around 2:45. 2:45 I get a phone call stating that they can’t find my registration. I should have made sure all the paperwork was in order when dropping the vehicle off (my fault). However it is 2:45 and they close in 15 minutes. The vehicle has been there all day and they realized that the registration was not in the vehicle 15 minutes before they closed. I was not able to provide the registration by the end of the day and I had to wait until Monday to give them the registration and wait for my vehicle to be done. I had to tell my boss that I would be late for work. When I arrived Monday I was informed that it would only take about 15-20minutes. 45 minutes later my vehicle was finally done and I could go to work. I have been taking my vehicles there for a few years but after this experience I will be looking elsewhere next year. More

by jackf Verified Customer Verified Customer

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The dealership waiting area is very clean. The workmanship is excellent. everyone is pleasant to work with. The workmanship is excellent. everyone is pleasant to work with. More

by robertallem Verified Customer Verified Customer

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Unprofessional service department: poor communication, no empathy, delays, dismissive management, and disregard for customers’ time. empathy, delays, dismissive management, and disregard for customers’ time. More

by slc8675 Verified Customer Verified Customer

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Every time I bring my truck to this RAM dealer, the service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promi service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promised. Most times, I have to bring it back two or three times for the same issue, or a new problem shows up right after they worked on it. It’s very frustrating and inconvenient. They really need to improve their service quality and communication. More

by M&Z Seasonal Landscaping INC Verified Customer Verified Customer

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Truck was done when promised… for a simple over priced battery change. Arranged a ride and drove out of my way to pick up vehicle. Dealer initiated Electronic communication was useless. Will not be using battery change. Arranged a ride and drove out of my way to pick up vehicle. Dealer initiated Electronic communication was useless. Will not be using the dealer anymore. Tried to be loyal to dealership I purchased the truck through. More

by krotz31 Verified Customer Verified Customer

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They took care of me moment I walked in door. Quick, efficient - FRIENDLY service. I will be going back Quick, efficient - FRIENDLY service. I will be going back More

by scottrgehringer Verified Customer Verified Customer

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I had servicing done recently and was totally satisfied with the work that was done, kept me up to speed via text. with the work that was done, kept me up to speed via text. More

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Everybody is professional and courteous. I waited for my truck and enjoyed looking at the new vehicles as well as talking to numerous employees. 5 stars ! I waited for my truck and enjoyed looking at the new vehicles as well as talking to numerous employees. 5 stars ! More

by mjdude Verified Customer Verified Customer

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