Lionel Lee

Total Satisfaction Lionel is an exceptional salesman. Works hard to make sure you're taken care of and happy with your purchase. Thank you so much Lionel T. Lee. Lionel is an exceptional salesman. Works hard to make sure you're taken care of and happy with your purchase. Thank you so much Lionel T. Lee. More

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Satisfied to the fullest If you have challenged credit, this dealership will help you. I came in after hearing their commercial & they was true to what they were advertising. If you have challenged credit, this dealership will help you. I came in after hearing their commercial & they was true to what they were advertising. I thought it would be another let down but I left with an automobile. Thank you Lionel & Kevin!!! I’m njoyin my Sorento! More

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Lionel Lee was wonderful to work with He treated me like I was buying a $50,000 car not just the $8000 used that I was looking for. We found the car for me and I'm grateful for his as He treated me like I was buying a $50,000 car not just the $8000 used that I was looking for. We found the car for me and I'm grateful for his assistance. He treated me right. More

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2019 Kia Soul Thanks Lionel Lee for guiding me through my purchasing process, you made it painless, quick and efficient. Knowing that a customer's time is valuable Thanks Lionel Lee for guiding me through my purchasing process, you made it painless, quick and efficient. Knowing that a customer's time is valuable means a lot and Lionel demonstrated professionalism every step of the way. THANKS LIONEL LEE :) :) :) More

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Car purchase. Linonel was a great salesman. I have never experienced such a rapid car purchase. He was very helpful at a much needed time! He earns 1000! Linonel was a great salesman. I have never experienced such a rapid car purchase. He was very helpful at a much needed time! He earns 1000! More

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Always willing to go the extra mile. I love the employees there! Everyone is just trying to help you in any way that they can. We all know that they have jobs too but they treat you like I love the employees there! Everyone is just trying to help you in any way that they can. We all know that they have jobs too but they treat you like a human and not a dollar sign. They want you to be happy with your purchase and not feel like the weight of the world is on your shoulders. More

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Great experience Very nice pleasant person to do business with! Would highly recommend ! The customer service is also great at this dealership, I’m happy I was able t Very nice pleasant person to do business with! Would highly recommend ! The customer service is also great at this dealership, I’m happy I was able to purchase my first Brand new car! More

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Rough Situation Turned Around Alright were to start. Let me provide you a little setup for my situation that this amazing dealership managed to turn around for me. End of 2014 my o Alright were to start. Let me provide you a little setup for my situation that this amazing dealership managed to turn around for me. End of 2014 my old Saturn (yes, the car dealer that went under) with its cracked suspension was traded into a dealership that I thought was reputable. Well put you in a new car they said, don't worry about your credit they said, I end up in the most manual of manuals; roll down windows and all Versa Note. Alright, I can turn this around, I tell myself, they said come back in a year and well get you in something nicer. Year rolls by, go back, "Nope your credit isn't good enough, you got money to put down? Nope, then cant help you, try again next year." Alright, so I continue with this car that I am not happy with, upgrade jobs, still upside down in this car years later. Now its December 2017, still upside down in a car I am not happy with. I hear a jingle on my radio, you all know the one, "We wanna see yea at Riverchase Kia." My wife and I talk and decide lets take a chance, what have we got to lose, if we don't like it we can always walk away. I do my research, and go in with an open mind, telling myself I want one of two vehicles. Optima or Forte. I park at the dealership and out walks one of the best, brightest, and positive salespersons I have ever met. Mr. Lionel T. Lee. I had time to stand and stretch on this cold winter day when he greeted, us. I was not set to meet anyone in particular but I am so glad I met this man. He took us to his desk and talked to us a few minutes about our situation and our plans, asked what I wanted and within 15 minutes he came back. He broke down my station for me but did not send me away. I am a negative person here folks, of course I was thinking everything had gone to xxxx and I was just wasting mine and his time, but Mr. Lionel was positive, he said, "I cannot get you an optima, but I am going to get you in a new car. Trust me. I have the perfect one in mind too. How do you feel about a forte." My mind went everywhere but I tried to play the shrewd buyer, I said sure I would be happy to consider if the price is right. And off he went again, another fifteen minutes and back he was to grab his scarf, "Oh you guys are in for a treat, wait here!" Five minutes later I was asked to walk outside and man was I blown away! The Forte was beautiful, I mean pearl white, leather, backup camera, you name it it was in there. I was speechless, he asked what I thought, take a seat, get a feel for it because man this is going to be your car. I know it. I sat in it and never wanted to leave, going from a manual base to this luxury model, you know I almost drooled a little. He asked, "What do you think, anything you want to change on it?" The only thing I could think, "Got it in Grey or Silver!" He just grinned and said, "Yeah, I sure do. Wait here." Exact same model, color I want, hasn't even been an hour and I am test driving the car I could not be happier with! Then the standard numbers talk goes by, no one likes this part but I will state for full disclosure that I was in the negative over 6k on my old car, I was expecting that I was going to have it a little rough but you know it was not nearly as bad as I thought. The discounts were amazing, in fact I walked away an hour later one of the most satisfied kia customers, keys and paperwork in hand and taking a picture in front of my new vehicle. Thank you so much Mr. Lionel for putting up with all my negativity and fighting for me to get me in this new vehicle. xxxx I sat in it all day yesterday just playing with all the new toys and features, you are an amazing salesperson and even more so just an amazing person to help someone like me. Thank you again! We will be seeing you again next year to get her out of that jeep! More

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Lionel provided a very friendly and professional experience. Lionel T. Lee provided a very friendly and professional buying experience. I walked away with the car of my choice and payments I can afford. Lionel T. Lee provided a very friendly and professional buying experience. I walked away with the car of my choice and payments I can afford. More

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Left happy Even with me not having the best credit and having negative equity in my current vehicle, Riverchase Kia was able to help me get into a new car so tha Even with me not having the best credit and having negative equity in my current vehicle, Riverchase Kia was able to help me get into a new car so that I left happy. More

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