13 Reviews
Write a Review13 Reviews of Lisa Donahue
November 04, 2025
Horrible experience. Poor customer service. The dealership doesnt hold up to their word. They do not honor warranty work. I had them pull my car out and not touch it. I w Poor customer service. The dealership doesnt hold up to their word. They do not honor warranty work. I had them pull my car out and not touch it. I will NEVER return to this dealership. They cause un due mental stress. I signed paperwork on this vechile 3 different times for all different amounts. They took it apon themselves to choose the deal with the highest amount. I hope they enjoy dealing with my lawyer. More
Other Employees Tagged: Mikhail Blackman, Simon Schneider
October 23, 2025
Everyone at this dealership is very friendly and knowledgeable. I worked with Lisa and felt like I could totally trust her to explain what was going on with my car. knowledgeable. I worked with Lisa and felt like I could totally trust her to explain what was going on with my car. More
Other Employees Tagged: Brian Copeland
October 22, 2025
Now with my third RR from Land Rover Scarborough I can attest to their "top shelf'" sales approach and "white glove" service accommodation. Without fail, always a VIP treatment! attest to their "top shelf'" sales approach and "white glove" service accommodation. Without fail, always a VIP treatment! More
Other Employees Tagged: Brian Copeland
October 21, 2025
always great! ! Excellent service all around. Very easy to work with in service and in sales ! Excellent service all around. Very easy to work with in service and in sales More
Other Employees Tagged: Brian Copeland
October 02, 2025
The service for my RR was excellent and I was kept informed every step of the way. This is a very professional group and I appreciated their close inspection and servicing. They represent the standard informed every step of the way. This is a very professional group and I appreciated their close inspection and servicing. They represent the standards of the Land Rover brand well. More
Other Employees Tagged: Justin Alley
October 01, 2025
I recently brought my Land Rover defender in for service and the team found an issue with the turbo and rather than bring me through a back-and-forth service experience they just replaced the whole turbo. I and the team found an issue with the turbo and rather than bring me through a back-and-forth service experience they just replaced the whole turbo. I really feel like they want the extra mile for me and took care of me. More
Other Employees Tagged: Brian Copeland, Laura Ouch, Justin Alley
September 27, 2025
I received a very professional and friendly service. All of the defender’s repairs were done quickly and efficiently. All of the defender’s repairs were done quickly and efficiently. More
Other Employees Tagged: Brian Copeland
September 25, 2025
LR Scarborough consistently provides excellent customer service. They are professional, prompt, and extremely accommodating. Lisa and Brian in service are always excellent to work with in particular. Ju service. They are professional, prompt, and extremely accommodating. Lisa and Brian in service are always excellent to work with in particular. Justin in parts is also excellent. They provide the best dealership experience I have ever had. More
Other Employees Tagged: Brian Copeland, Justin Alley
September 05, 2025
For the past 30 years I have purchased mainly Jeeps, but got my family I have purchased Mercedes Benz(63AMG; clk 550; clk63 AMG). I have been around many salespersons as a result. I must say that none compa got my family I have purchased Mercedes Benz(63AMG; clk 550; clk63 AMG). I have been around many salespersons as a result. I must say that none compare to Ryan—he knows his product well, is at the top of his game and it was such a pleasure working with him to purchase. My 2024 Range Rover. The dealership is beyond reproach just an excellent dealership to work with from the finance manager to the general manager (who is frequently seen walking the floor—helping in subway that he can)! I find the range rover to be week a dream car to drive. Would recommend the product, Ryan and the dealership. Pay them a visit a find out for yourself. I bought a slightly used 2024 vehicle (engine still not broken in) from this dealer. More
Other Employees Tagged: Charlie Burns, Ryan Allender, Brian Copeland, Laura Ouch, Simon Schneider, Justin Alley
August 19, 2025
Brian was great! Very helpful and informative. The video was also much appreciated. My baby was clean looking and all shined up when I picked her up. Most importantly Very helpful and informative. The video was also much appreciated. My baby was clean looking and all shined up when I picked her up. Most importantly she was running better than ever. I’ve never had a dealership experience such as this one and I will be coming back for service on my Rover. More
Other Employees Tagged: Brian Copeland

