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Lisa Drake
Lisa Drake at Starr Motors, Inc.

Lisa Drake

Express Lane Service Consultant

Starr Motors, Inc.

2584 Pruden Blvd.
Suffolk, VA 23434

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Lisa Drake

February 24, 2026

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Employee Rating

Call the day before made arrangements not an appointment to see if I could bring my car in for state inspection. She said yes just be there at 7:30 in the morning. Got there got my car inspected. Everything More

by gysgtg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Edwards, Cora Mae Madron

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Feb 24, 2026

Starr Motors, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starr Motors, Inc.. Service: Ray Smith Service Manager

February 23, 2026

Dealership Rating
Employee Rating

Excellent Star experience! As always she gets my vehicle in and out without any issues. More

by mrlea237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Starr Motors, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service: Ray Smith Service Manager

February 23, 2026

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I have bought several vehicles from Starr motors. Lisa and the service department is always great. More

by PALPAULEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Starr Motors, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Starr Motors, Inc.. Service: Ray Smith Service Manager

February 21, 2026

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Employee Rating

Excellent Starr experience. Danny and CJ were the best! As always the delivery of my car was perfect!! More

by Grant Blevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Beth Page, Taylor Edwards, Cora Mae Madron

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Feb 21, 2026

Starr Motors, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starr Motors, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else. Service: Ray Smith Service Manager

February 20, 2026

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Employee Rating

Very nice people to work with was on time and very accurate with the work that they did and was very helpful More

by stevenpatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Edwards, Cora Mae Madron

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Feb 20, 2026

Starr Motors, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starr Motors, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else. Service: Ray Smith Service Manager

February 20, 2026

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Employee Rating

She got me in fast and problem fixed in no time. Very friendly anf helpful More

by dianabotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2026

Starr Motors, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service: Ray Smith Service Manager

February 18, 2026

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Employee Rating

They did their usual competent job. I have always been pleased with their service advisors and the mechanics work. More

by mfbutler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Edwards, Cora Mae Madron

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Feb 18, 2026

Starr Motors, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Starr Motors, Inc.. We look forward to having you as one of our valued customers for many more years to come! Service: Ray Smith Service Manager

February 16, 2026

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Employee Rating

They are always friendly and helpful and able to complete services in a timely manner More

by sallkr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2026

Starr Motors, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starr Motors, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else. Service: Ray Smith Service Manager

February 13, 2026

Dealership Rating
Employee Rating

Starr motors has treated me with respect and professionalism in every instance. I bought my Pacifica new and not only did I get a very fair trade in on my old van but a very good price for my 20 More

by gunermate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Abrams, Taylor Edwards

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Feb 13, 2026

Starr Motors, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Reviews Contact info: Ed White: Ed@starrmotors.com

February 10, 2026

Dealership Rating
Employee Rating

Timely service. Friendly and Knowledgeable staff. Willing to listen and address my concerns. Convenient weekend hours. More

by feetnbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Edwards, Cora Mae Madron

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Feb 10, 2026

Starr Motors, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Starr Motors, Inc.. Service: Ray Smith Service Manager

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