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Lisa Leclair

Overview Reviews (8) Inventory (235)

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Lisa Leclair

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.9

8 Reviews

Overview Reviews (8) Inventory (235)

4.9

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Lisa Leclair

March 04, 2026

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Employee Rating

I’m not a fan of dealerships, but they were the nicest people all around. Can in to get something checked and they showed me everything. people all around. Can in to get something checked and they showed me everything. More

by Bampaben

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing how Lisa and our service team explained every detail during your Jeep Gladiator check. We look forward to helping with any future service needs.

February 07, 2026

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Employee Rating

Even though the advisor was very nice and professional. ..They charged me$250 just to look at a loose wire that they just reconnected. I asked them to look at the turn signal and they didn't, so when I brou ..They charged me$250 just to look at a loose wire that they just reconnected. I asked them to look at the turn signal and they didn't, so when I brought it back they tried charging me another $50. Ridiculous.... This place will try to take advantage of you. More

by harveyjrdn

Verified Customer

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Feb 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Harvey, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Feb 11, 2026 -

Spitzer Jeep RAM Brook Park responded

January 15, 2026

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Employee Rating

Very responsive and kind. Helped me get the part needed very fast! Will go back for all service needs. Helped me get the part needed very fast! Will go back for all service needs. More

by mnorman2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2026

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Great service and Lisa the associate took good care of me and everyone was welcoming and clean restrooms. and everyone was welcoming and clean restrooms. More

by Manninglarsen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 09, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks for sharing your thoughts about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

January 03, 2026

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The service department was professional explains the service to my Ram Truck kept me posted service to my Ram Truck kept me posted More

by Sherrie Matteson

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jan 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Jeep RAM Brook Park. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2026

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Lisa Leclair was great. I don't like coming here because it's always a problem, but Lisa turn a bad experience good. I don't like coming here because it's always a problem, but Lisa turn a bad experience good. More

by larrys1942

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 04, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for Lisa in our service department! We look forward to sharing your compliments with our team. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Kelly, Jim Crail, Crystal Barber, Kim Boutell, Denise Baker, Sean Mangan, Marangelis Fontanez, Ian Tillman, Ariel Albores

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Dec 10, 2025 -

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2025

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Employee Rating

From booking to completion everyone was attentive nice and courteous. I changed dealerships Ana this was my first experience. I will be coming back for service. And refer people to buy from Spitzero and courteous. I changed dealerships Ana this was my first experience. I will be coming back for service. And refer people to buy from Spitzero More

by Mfikac

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Mangan

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Nov 28, 2025 -

Spitzer Jeep RAM Brook Park responded

Thanks for sharing about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

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