Lisa O'Neal
Lisa O'Neal at Jack Kain Ford Inc.

Lisa O'Neal

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

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4.8
24 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

4.8

24 Reviews

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24 Reviews of Lisa O'Neal

July 25, 2025

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Employee Rating

Lisa, Will, and the rest of the team who worked on my Bronco did an excellent job install my Ford Performance 40” light bar. Thank you. More

by robhatton76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will Hall

July 22, 2025

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OK dealership. I do think I was overcharged for the work they did. Parts person was very helpful. More

by Redlion6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Will Hall

July 15, 2025

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The staff as so very nice to us! Please make sure you know the Mechanic was so nice and professional! He did a great job and hope his supervisor is aware for our daughter’s 2016 VW More

by jdogwitten
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor , The mechanic who helped with 2016 VW Jetta

July 04, 2025

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It is extremely disappointing to take your vehicle in for warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I ha More

by JWP
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Recommend Dealer
No

June 24, 2025

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The Service Writer and the guy that picked my car up, along with the Manager are 10/10. More

by Gtkelly1968
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Glad to hear it and thank you for using our Pickup/Delivery service. We truly appreciate your business, please let us know when we can be of service again.

June 24, 2025

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Truck was serviced earlier than expected and completed in an efficient time period. Services were clearly explained and great customer service. More

by racheld61
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Thank you for bringing your business to us Rachel! We appreciate your business.

June 21, 2025

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Very friendly and amazing employees and service. I bought and have my car serviced at Jack Kain for the family friendly dealership More

by beckydcunn1963
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

We really appreciate your continued support, without customers like yourself we wouldn't be in Versailles the last 65+ years. Thank you Becky!

June 19, 2025

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I have bought 2 vehicles from Jack main Ford both times nik vinn was very nice and pleasant to deal with I would highly recommend them for your next purchase More

by 1painterinky
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Thank you for your continued business! We’re really grateful and appreciate you taking the time to share your opinion about your experiences with the Jack Kain Ford Sales department. If and when we can be of further service, please don't hesitate to reach out.

June 19, 2025

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This not the first vehicle we have purchased and will not be the last, great dealership. Not your average dealer, they treat you more like family. We've been customers since 2001, we can't see going to anoth More

by jgrigsby429
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Thank you for your continued support over the last 24 years! We really appreciate your business and we look forward to serving you anytime you need us in the future!

June 12, 2025

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They did a good job. took care of my needs and I was out the door More

by Tlwilson705
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2025

Jack Kain Ford Inc. responded

Thank you for taking the time to leave a positive review! We strive to make the process timely and high quality. We appreciate your trust and business!

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