Lisa Towne
Lisa Towne at Garvey Nissan

Lisa Towne

Service Advisor

Garvey Nissan

78 Route 7B North Extension
Clarendon, VT 05759

3.8
10 Reviews
3.8

10 Reviews

Write a Review

10 Reviews of Lisa Towne

January 27, 2026

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Employee Rating

Frankie was great in the salesman . I love this dealership . I got what I wanted in a in a car and the right color More

by Sallyb528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2026

Garvey Nissan responded

Thank you so much for the kind review! We’re thrilled to hear that Frankie helped you get exactly what you wanted — right down to the perfect color. We appreciate you choosing Garvey Nissan and hope you’re loving your new car!

October 09, 2025

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Seems a bit predatory. $ 157 to read a code -takes a minute and free at auto parts stores. No customers at service. Maybe the word is out. More

by Just off warranty
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Goodwin

Oct 14, 2025

Garvey Nissan responded

Good morning, We’re sorry to hear you left feeling that way. Our diagnostic fee covers not just reading the code, but the professional time and equipment needed to determine the underlying cause of the issue — something that goes beyond what a basic code reader can provide. We always strive to be transparent about pricing and appreciate you stopping by to speak with our team. If you’d like to discuss your experience further or have any remaining concerns, please don’t hesitate to reach out to our Service Manager directly at 802-775-2355. We’d be happy to talk things through.

Oct 20, 2025

Garvey Nissan responded

If you’d like to discuss your experience further or have any remaining concerns, please don’t hesitate to reach out to our Service Manager directly at 802-775-2355.

Oct 16, 2025

Just off warranty responded

Under powertrain warranty. Malfunction indicator light is powertrain. Should be no cost. Nissan and/or other dealers may help provide clarity.

December 02, 2024

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I love Kody, and never had issues with vehicle sales, but the service department could really use some help. The women is very rude. More

by D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kody Badgley, Trevor Goodwin

Dec 03, 2024

Garvey Nissan responded

D, we’re sorry about your experience as our store. We’d like to look into your visit to investigate what happened and talk with you about finding a resolution that works for both of us. Please leave your name and a number we can reach you at, or feel free to call us at 802-683-2872 and ask for Corey, our Service Manager. Thank you.

September 08, 2024

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Garvey Nissan helped me so much with the purchase of my car! Very helpful! Thank you so much! More

by hannahtroumbley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Horton , Cody Parker

Sep 09, 2024

Garvey Nissan responded

Hannah, thank you for your kind review! We're glad that our team made it so easy to get in the driver's seat of a new vehicle. Enjoy your new ride!!

August 23, 2024

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Staff is incredibly helpful, knowledgeable, and personable. No pressure, no hidden fees, and most importantly no bate and switch swindling! Quick, easy, hassle free. Josh Eugair was a fantastic sal More

by TCatellier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Horton, Miguel Graves , Josh Eugair

Aug 26, 2024

Garvey Nissan responded

Thank you for your wonderful review! We're glad that your sales experience with Josh was so amazing without any hassle. Enjoy your new ride!!

February 29, 2024

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I had a great experience at Garvey Nissan in Clarendon VT. Josh Eugair was the Sales specialist who provided extensive knowledge regarding both of the cars that I was interested in. The process was seaml More

by Lmaxham
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Horton , Josh Eugair, George Goodwin

Mar 01, 2024

Garvey Nissan responded

Thanks so much for your kind review! We're happy to hear that Josh was informative and thorough so that you were completely comfortable with your purchase at the end of the process. Enjoy your new ride!!

December 12, 2023

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Amelia and all the staff at Garvey Nissan are exceptional. Very professional and kind. I highly recommend them if you are in the market to purchase a new vehicle. More

by brian.trudo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Horton, Shannon Garvey , Amelia Valente

Dec 12, 2023

Garvey Nissan responded

Brian, thank you very much for your review! We're thrilled that Amelia and the rest of the staff have made every visit to us an example of excellence. We appreciate your business!!

Dec 13, 2023

brian.trudo responded

You are very welcome. It's an honor to do business with good people!

November 22, 2023

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Garvey Nissan’s Negligence Could Have Killed Us We would never, ever purchase another vehicle from Garvey Nissan. Our SUV has been in for service countless times, and the worst part is dealing with th More

by Joan C
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: George Goodwin

Nov 22, 2023

Garvey Nissan responded

Joan, although this was a unfortunate situation, we did our best to fix the problem in a timely manner during which Nissan covered all costs and did provide you with alternative transportation. The owner has reached out and left you a voice mail, and we hope you get back to us so we can further discuss your dissatisfaction in hopes we can make this right. Thank you.

Nov 22, 2023

Garvey Nissan responded

Joan, our owner did reach out to the phone number on file with us from your last service visit. If you have updated your number, please contact us and let us know so that we can get that squared away while we discuss the rest of your experience. I want to note, for any other readers who have seen your review and are worried, that there are some inaccuracies in your review that we feel we need to rectify. While you state that your local shop identified a loose ball joint, when we took your vehicle in we found the issue to actually be bad wheel bearings, which we replaced under warranty, at no cost to you. The tech test drove the vehicle and found no further issues. When your drive home resulted in further concerns, we again took in the vehicle and replaced the wheel bearing, boot, rotor, and anti-skid sensor, again all under warranty. We admit that we did not have any service loaners available, but we did pay for a rental vehicle for you so that you were not left without transportation while your vehicle was in our care. We did have to mail documentation to you, but this was discussed with you prior to the work being authorized and you agreed to that course of action so that we could work as fast as possible to get your vehicle back on the road. We understand that this has been a rough experience for you, through no fault of our own or yours - sometimes, things wear out on vehicles, and we have taken every measure to take care of your vehicle as soon as an issue is brought to our attention. We're sorry that you feel the need to lash out at us, and again, we want to discuss the matter with you to put you at ease. Thank you.

Nov 22, 2023

Joan C responded

I’ve received no voicemail from the owner. To clarify, you covered the repairs at “no cost” because YOU incorrectly “repaired” the vehicle and released it to me in a dangerous state. Shame on you for once again taking no responsibility. This is a typical Garvey response, and this is why I would never recommend Garvey Nissan to even my worst enemy. Awful!

Dec 05, 2023

Joan C responded

WRONG. Please do not share inaccurate information. You NEVER attempted to contact me. I have had one phone number on file since I purchased my vehicle. So you are either lying about leaving me a “voicemail”, or you left a voicemail with a wrong phone number. Which one is it? Is this another instance of ineptitude, or is this a demonstration of Garvey’s dishonesty!? Either way, it’s a joke. Secondly, I received confirmation from the BBB that Garvey Nissan hasn’t responded to my complaint. Only dishonest, shady businesses don’t respond to the BBB. Is this common practice at Garvey, or was the ball just dropped again? Furthermore, you cannot deny the fact that you released a vehicle to a customer that was NOT safe to drive. That is what’s at issue here. You can blather on all you want about how you went “out of your way” to provide a loaner vehicle (by the way, I had to get a RIDE to Enterprise and you did such a poor job at coordinating the rental vehicle that Enterprise asked for MY credit card information when I arrived) but at the end of the day, Garvey could have killed me. You’ve taken NO responsibility for your negligence, you have NOT contacted me and you are lying to the public. Shame on Garvey Nissan. A garbage response by a garbage dealership.

October 14, 2023

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Garvey’s Nissan of Clarendon, Vermont made my new car purchase so pleasurable. Cody Parker was amazing from start to finish in the purchase of my car. Cody was patient every step of the way, even after I More

by helixlab12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Horton, Jeremy Thurber , Kevin Carleton, Cody Parker, Dawn Dimick, Savannah Petty

Oct 20, 2023

Garvey Nissan responded

Jo, thank you so very much for your amazing review! We're thrilled that Cody helped you find the perfect car and was so informative that you kept finding new things to love. Enjoy your new ride!!

August 08, 2023

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Bad service never had such nonsense talk all they want is your money when it comes to repairs on your car More

by guyettes179
Service Price Transparency
Workmanship
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Recommend Dealer
No

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