Lito Santiago | Page 12
Product Advisor
Scarborough Toyota
1897 Eglinton Ave E
Scarborough, ON M1L 2L6
Kamusta po! It’s my pleasure meeting new people, work with them and build an everlasting friendship along the way! First things first, my job is to win your trust then provide a right vehicle that will be suitable based on your needs and budget. I always look forward to providing all my clients with a remarkable Toyota Purchase Experience. Because your smile is my biggest reward! “Every great business is built on friendship”
Read moreDealership Experience
14 yrs, 1 mo
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
Tagalog
129 Reviews
Write a Review129 Reviews of Lito Santiago
August 13, 2014
Poor Customer Service-Disillusioned! I recently purchased a new RAV 4 from Scarborough Toyota. Problems arose once I had bought the car. No one bothered to mention the dealership promot I recently purchased a new RAV 4 from Scarborough Toyota. Problems arose once I had bought the car. No one bothered to mention the dealership promotion of selecting a Complimentary Extended warrenty to 5 yrs/100k. I found out about this promotion in the Toronto Star the same Saturday I purchased the car. I contacted Lito about this situation and I was told I received a good deal so...This clearly did not address my question. Though I purchased a new car on August 9 somehow they are exempting me from the extended warranty promotion. I am profoundly disappointed with Lito and the dealership for how they have provided customer service and a lack of transparency. The trust relationship has unfortunately been damaged. I will take all of my future business elsewhere in the future, unless this situation is remedied to my satisfaction. More
Other Employees Tagged: Richard Alam
August 08, 2014
Excellent Service. Extremely friendly and helpful I bought a new 2014 Toyota Corolla S and are extremely happy with my purchase. Lito Santiago was extremely helpful and went out for a few test drives I bought a new 2014 Toyota Corolla S and are extremely happy with my purchase. Lito Santiago was extremely helpful and went out for a few test drives on 2 cars I was interested. He didn't hesitate to ask me if I wanted to test and provided me detail information of the car while driving. All the paper work went nice and smooth. It took approximately an hour since I financed the car there were a few paper work to be read but was extremely satisfied with Lito whom explained it very well. I had some slight issue with the car after a few days but he immediately took care of it by the service team (no charge). We continue to communicate at times when I have some parts request. He personally ordered a Hood Deflector and just got it installed. I strongly recommend Lito Santiago for your car purchase and for any concerns; he will immediately look after you! More
July 30, 2014
Great service. Excellent help! My fiance and I just bought a new 2014 Toyota Corolla S and are extremely pleased with our purchase!. Our sales rep was Lito Santiago. He was extremel My fiance and I just bought a new 2014 Toyota Corolla S and are extremely pleased with our purchase!. Our sales rep was Lito Santiago. He was extremely helpful and very knowledgeable. Although we had apprehensions about having to potentially deal with a stereotypical t.v. 'sleezy' salesman, Lito was nowhere close to that stereotype in the slightest! He was completely personable and made our first car purchase very very easy and un-pressured. Thanks Lito you're the best! More
July 30, 2014
Bought a 2014 Scion xB within the hour! Lito made it happen seamlessly with his friendly, accommodating and no-pressure demeanor. I gave him essentially no time to prepare the vehicle, and h Lito made it happen seamlessly with his friendly, accommodating and no-pressure demeanor. I gave him essentially no time to prepare the vehicle, and he went above and beyond to make it happen. Anyone looking for a new vehicle should speak with Lito first, and see why I am so content. Thanks Lito! More
Other Employees Tagged: Amir Eftekhari
July 19, 2014
Excellent Service!! I recently purchased Toyota RAV4 from Scarborough Toyota Scion. And I would like to thank Lito Santiago for taking care of me all through out the proc I recently purchased Toyota RAV4 from Scarborough Toyota Scion. And I would like to thank Lito Santiago for taking care of me all through out the process. He is enthusiastic, very friendly, patient and very knowledgeable about vehicles. He answered all my questions and completed all necessary paperwork very efficiently. I highly recommend him for great customer service! 5 star goes to you Lito! :) More
June 30, 2014
Bought a new Camry 2014.5 in less than 1hr I had an amazing experience with Lito. I had previously done my research on my vehicle choice and what price I was willing to pay. Lito reached out t I had an amazing experience with Lito. I had previously done my research on my vehicle choice and what price I was willing to pay. Lito reached out to me from the Scarborough dealership and helped me find my vehicle of choice trim and color - working with me on my very aggressive price range. The road to car ownership was really easy with Lito hand-holding me and guiding me on the do's and don'ts of being a car owner. I would definitely recommend Lito to any new or first time car buyers because of the warm friendly experience I had with Lito. -Regards - Manu More
May 13, 2014
Hassle free purchase Excellent customer service by Lito of Scarborough Toyota - Attentive, informative, and resourceful. Made our first brand new car purchase an easy and Excellent customer service by Lito of Scarborough Toyota - Attentive, informative, and resourceful. Made our first brand new car purchase an easy and hassle free experience. More
April 25, 2014
Great Service Working with Lito was both efficient and enjoyable. He is a great member of the Scarborough Toyota team. He did all he could to help us find the best Working with Lito was both efficient and enjoyable. He is a great member of the Scarborough Toyota team. He did all he could to help us find the best vehicle at the best price. More
April 12, 2014
2014 Toyota Sienna It's great to have a family car, Sienna. Such a reliable, spacious and very comfortable when i drive. Thanks for having a good quality customer serv It's great to have a family car, Sienna. Such a reliable, spacious and very comfortable when i drive. Thanks for having a good quality customer service in scarborough toyota. More