Locke Reynolds
Locke Reynolds at Crest Volvo Cars

Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
164 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

5.0

164 Reviews

Write a Review

164 Reviews of Locke Reynolds

January 30, 2026

Dealership Rating
Employee Rating

Billy (Sales) was amazing! The first day I went to look at the car, he answered all my questions on what the car's features were and let me test drive a few to compare. Then wh More

by racheljm9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

Feb 02, 2026

Crest Volvo Cars responded

We genuinely appreciate your detailed feedback about your experience with our sales and finance teams. It's wonderful to hear that our sales representative took the time to thoroughly answer your questions about the vehicle features and allowed you to test drive multiple options for comparison. The fact that you felt comfortable enough to return for a second look and even examine the car in our service area shows the level of trust our team was able to build with you. Your mention of feeling no pressure during the finalization process reflects exactly the kind of customer-centered approach we strive for at Crest Volvo Cars. We understand that purchasing a vehicle is a significant decision, and having the patience to work with both you and your father demonstrates our commitment to supporting families through this important process. It's also great to know that our finance team provided clear information about your warranty options and took the time to explain everything thoroughly. Working out great deals on both the vehicle and extended warranty coverage is what we aim to achieve for every customer. Your recommendation of our sales and finance departments means a lot to us. Helping customers find their dream car without any hassle is precisely what drives our team every day. Thank you for choosing Crest Volvo Cars and for sharing your positive experience with others.

January 26, 2026

Dealership Rating
Employee Rating

From the first return phone call on my interest in a vehicle for sale, to the signing of the contract to purchase, to the after care when I needed information, everyone involved at Crest Volvo was stell More

by kggcoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail, Daniel Carlos

Jan 28, 2026

Crest Volvo Cars responded

Your positive experience means the world to us. We're thrilled that our team provided exceptional service throughout your entire journey with us, from that initial phone conversation about the vehicle you were interested in, all the way through the purchase process and beyond. It's wonderful to hear that our commitment to excellent customer care made such a strong impression. Your kind words about everyone you worked with at Crest Volvo Cars truly brighten our day and motivate us to continue delivering the same outstanding service to all our customers.

January 17, 2026

Dealership Rating
Employee Rating

Everyone was very professional especially the young man named, Nick Lambert Very polite, very helpful, very courteous.Stayed in touch, answered every question that we had and forcing in.We met another gen More

by TRNTLV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Crest Volvo Cars responded

Thank you immensely for sharing your wonderful experience with our team. We're delighted to hear that our staff provided you with such professional and courteous service throughout your visit. It's fantastic to know that you found everyone to be polite and helpful, and that all your questions were answered promptly. Your kind words about the exceptional service you received truly mean a lot to us. We're thrilled that your overall experience exceeded your expectations and that you found our dealership to be awesome. Your feedback reinforces our commitment to providing outstanding customer service to every visitor.

January 15, 2026

Dealership Rating
Employee Rating

All Staff we have worked with are outstanding. Especially our Service Advisor Ally. We have purchased 2 cars from Crest. More

by markbrown@high3team.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Ally Gallagher

Jan 16, 2026

Crest Volvo Cars responded

We are excited to hear about your wonderful experience with our team. It means so much to know that everyone you have worked with has provided outstanding service and that your service advisor has been particularly helpful throughout your visits. We truly appreciate customers like you who choose to return to us, and we are thrilled that you have found two vehicles that meet your needs. Your loyalty and trust in our team make all the difference, and we look forward to continuing to serve you with the same level of excellence.

January 12, 2026

Dealership Rating
Employee Rating

Crest Volvo was a huge help in getting me my dream car! Nash was super attentive to what I was looking for and very helpful with questions and concerns! More

by patilsejal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nash Abir

Jan 14, 2026

Crest Volvo Cars responded

We're delighted we could help you find your dream car! It's wonderful to know Nash provided the attentive service you needed. Thank you for sharing your positive experience with Crest Volvo Cars - your satisfaction means everything to us!

January 12, 2026

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Employee Rating

Fast easy and good to work with. Nick made the process easy. Crest was able to meet our needs. More

by PIVANOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert, Sam Hilou

Jan 14, 2026

Crest Volvo Cars responded

Thank you for the positive feedback! We're delighted that Nick made the process easy and that we could meet your needs. Your comments about our fast and efficient service mean a lot to our team. We appreciate you sharing your experience and look forward to serving you again.

January 11, 2026

Dealership Rating
Employee Rating

Impeccable understanding, patience, and customer service. I felt understood during this purchase. Both were kind! More

by NCJFOSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail, Greg Bryan

Jan 14, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted that you felt understood throughout your purchase and that our team's kindness and customer service made such a positive impression. Your recognition means so much to us at Crest Volvo Cars.

January 10, 2026

Dealership Rating
Employee Rating

Very easy to work with. Salesman and Financial Manager were great! Fast service. Great deals. More

by terkat01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Barna

Jan 13, 2026

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic that you found us easy to work with and that our sales and finance teams provided such excellent service. We take great pride in offering fast, efficient service while ensuring our customers receive outstanding value. Your feedback about the quality of service and great deals means so much to us at Crest Volvo Cars. We truly appreciate you taking the time to share your positive experience.

January 07, 2026

Dealership Rating
Employee Rating

Daniel was awesome he made everything smooth and easy. Went over the car and all the technology and explained it very good More

by EXHORN19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Daniel Carlos

Jan 07, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Daniel made your experience smooth and easy, and that he took the time to thoroughly explain your vehicle and its technology features. Your positive review means so much to us at Crest Volvo Cars!

January 03, 2026

Dealership Rating
Employee Rating

Ricardo Riojas and Jorge Ramírez were very easy to work with. They are very knowledgeable of the Volvo Product and helped me understand all the components I had questions about. I would definitely recommen More

by icastellano01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Ricardo Riojas

Jan 06, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Ricardo and Jorge made your visit so positive by providing excellent support and sharing their expertise about our vehicles. It means a great deal to know that they took the time to thoroughly answer all your questions and help you understand every detail you were curious about. Your recommendation truly reflects the dedication our team has to ensuring every customer feels confident and well-informed. We appreciate your trust in us and look forward to serving you again in the future.

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