Lonnie Catanese | Page 48

A wonderful car buying experience Lonnie was " Over The Top " in Professionalism, Knowledge of Product , Courtesy , and just a down right nice guy. I never felt pressured and he found Lonnie was " Over The Top " in Professionalism, Knowledge of Product , Courtesy , and just a down right nice guy. I never felt pressured and he found me the right vehicle @ the right price in a nano second. I have been buying new cars for many years now and most of the time it was not a happy experience. It was a pleasure from the minute I walked in to till I left with my new Escape . Lonnie followed - up with two phone calls to see how I was doing and if everything was fine with the Escape.......and said if you need anything or any help...just call him. You operate a FIRST CLASS Dealership with FIRST CLASS Sales Reps !!!!!!!!!!!!!! ....I will Highly Recommend You . Best Regards, Roy Holmboe More

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I came into AH Ford on a whim. My office is near there. I just stopped by to look at a Ford Escape and see if it would fit my life. What happened was that Bob Jakubowski and many other members of AH Ford tea just stopped by to look at a Ford Escape and see if it would fit my life. What happened was that Bob Jakubowski and many other members of AH Ford team pulled out all of the stops to help me. My wife and I ran these poor folks through the ringer. We wanted a car that was basically unobtainable. We wanted it for cheap money. We had two trades. We wanted the cheap financing. We changed colors on them. You name it! My wife and I did whatever we could to make their lives miserable. It didn't work. Within a few days ALL of our over reaching, ridiculous demands were met by these guys. They actually sent someone to Michigan to get our car! Nothing about our deal was easy! But.... .....Arlington Heights Ford made it all happen. THANK YOU! More

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We found Arlington Heights Ford to be a great place to purchase a new vehicle. They were willing to work with us on price and timing. They explained the history and features of our car thoroughly. We were purchase a new vehicle. They were willing to work with us on price and timing. They explained the history and features of our car thoroughly. We were extremely satisfied with the customer care and are extremely satisfied with our purchase. More

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Sam and Lonnie were great. That got us exactly what we asked for even though they needed to do an extensive search. They never tried to direct us to another vehicle and did get us the exact car we wanted asked for even though they needed to do an extensive search. They never tried to direct us to another vehicle and did get us the exact car we wanted. Great Job! More

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