Loren Derry

Great customer service. Bought vehicle from out of state. Sales and Finance Departments made process easy. Bought vehicle from out of state. Sales and Finance Departments made process easy. More

by BLAKE46 Verified Customer Verified Customer

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We knew exactly what we wanted! We were at the dealership for 4+ hours. It wasn't busy. It was not the exceptional experience I received compared to the last 3 times I bought a Chr We were at the dealership for 4+ hours. It wasn't busy. It was not the exceptional experience I received compared to the last 3 times I bought a Chrysler product. More

by KATE.KUIPER Verified Customer Verified Customer

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Everyone was very helpful and professional. I have purchased four vehicles from Henkels and was happy with the cars and service. I have purchased four vehicles from Henkels and was happy with the cars and service. More

by CPMAGERS Verified Customer Verified Customer

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The truck we came to look at wasn’t on the lot yet but they showed us comparable trucks & we left in about 4 hours with our newest truck!! Very happy with the ease of the transaction they showed us comparable trucks & we left in about 4 hours with our newest truck!! Very happy with the ease of the transaction More

by K.LEE0218 Verified Customer Verified Customer

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Loren was very supportive and helpful. My Jeep has an air suspension issue that should have been resolved. My Jeep has an air suspension issue that should have been resolved. More

by JOHNAFRIEDRICH1 Verified Customer Verified Customer

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Great interaction with this team. They weren’t pushy, didn’t rush the process and aloud us to find the best vehicle for us. They weren’t pushy, didn’t rush the process and aloud us to find the best vehicle for us. More

by JEREMY.FLAMM Verified Customer Verified Customer

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Loren was great to work with and there was no pressure throughout the buying process. We appreciated the ability to drive multiple vehicles and to be able to compare them side by side. throughout the buying process. We appreciated the ability to drive multiple vehicles and to be able to compare them side by side. More

by CMILLER50 Verified Customer Verified Customer

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Salesman was rude. When told I would have a call back in a week or less, it actually took 3 weeks and then they didn’t fix the issue. Customer service was a zero and th When told I would have a call back in a week or less, it actually took 3 weeks and then they didn’t fix the issue. Customer service was a zero and the only reason I gave a 2 star was because they didn’t sell the vehicle out from under my deposit. More

by MANDICALATI Verified Customer Verified Customer

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This dealership sold me a vehicle that I only had to purchase because I was hit head on by a semi truck. They knew I was in a vulnerable position and sold me a car that has blown its engine 2 times in t purchase because I was hit head on by a semi truck. They knew I was in a vulnerable position and sold me a car that has blown its engine 2 times in the 10 months I’ve had the vehicle. I know this business has no ethics but the way I got played was crazy. More

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Very helpful to explain the process and the features of the new van we purchased. They had the new van we were interested in. the new van we purchased. They had the new van we were interested in. More

by CARL_MCCUNE Verified Customer Verified Customer

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