Lou has been part of the O'Neil Nissan team for almost 6 years. Previously, he worked as a mortgage consultant for 12 years where he worked hard to help those with special financing needs obtain a mortgage they could afford. He loves dogs and is an avid Philadelphia sports fan.
Read moreDealership Experience
12 yrs, 2 mos
Specialties & Trainings
Product Specialist
82 Reviews
Write a Review82 Reviews of Lou Kaiser
December 01, 2022
This dealership delivers more than cars-they deliver excellent, knowledgeable people who are ready to help and are knowledgeable about the vehicles they sell. We would recommend this dealership to any excellent, knowledgeable people who are ready to help and are knowledgeable about the vehicles they sell. We would recommend this dealership to any prospective buyers More
Other Employees Tagged: John Arpa, Sandra Garcia , Tom Baird, Maggie O’Neil, Walter Winter-super employee!!!
October 02, 2022
I will NEVER buy a vehicle from them AGAIN! !!!! Poor Customer service. Went there with 6 weeks left in my lease and the salesman told me he couldn't give me a price untill the following week. A !!!! Poor Customer service. Went there with 6 weeks left in my lease and the salesman told me he couldn't give me a price untill the following week. After 2 weeks and not hearing anything I attempted to call several times leaving messages and still NOTHING. After a few attempts to reach the manager I finally got a half hearted "sorry for that" I was passed off to another salesman 5 weeks after I started this. Only to find out to late and had to buyout my lease. So I fill out and send all my paperwork to be able to just sign when I arrive says the salesman. I show up at my scheduled time only to wait for 2 hours before the salesman asked could I comeback tomorrow and they would slip me right in. I agreed went the next day only to wait for 45 minutes.i finally go back to the finance department go to sign the paperwork and the monthly payments are $122 more than I was quoted they took ot upon themselves to add All extras. As I declined each one the woman became more and more agitated. The saddest and most frustrating thing about it all I did NOT receive a apology for MY INCONVENIENCE nor a Thank you for buying a vehicle!!! If I could give negative stars I would. More
Other Employees Tagged: Tom Baird, Drew Pearlman
September 24, 2022
Fantastic customer service! Everyone is friendly, helpful, and real. I’ve been buying cars here for 11 years and have never had a bad experience! Everyone is friendly, helpful, and real. I’ve been buying cars here for 11 years and have never had a bad experience! More
Other Employees Tagged: Tom Baird
September 18, 2022
Very professional, great service, and awesome staff. Have been doing business with O'Neil for over 15 yrs and bought and leased 6 vehicles there. Have been doing business with O'Neil for over 15 yrs and bought and leased 6 vehicles there. More
Other Employees Tagged: Tom Baird, Tom Olkowski, Bill O'Neil, COURTNEY SADEGH
August 27, 2022
Great experience from beginning to end! Lou in sales was perfect, gave the information we wanted but was not pushy at all, and then when we finalized our decision he went above and beyond t Lou in sales was perfect, gave the information we wanted but was not pushy at all, and then when we finalized our decision he went above and beyond to make sure he was available and made the transaction as quick and smooth as possible. And Tom in finance was very honest and also made the whole process efficient. We were very happy with this dealership and very happy with our Nissan as well! More
Other Employees Tagged: Tom Baird
July 09, 2022
Our car buying experience at O’Neil was great. Very easy process and the people we met with were really nice. From Louis Kaiser, our sales rep, to Tom in Finance, everyone was great. I highly reco Very easy process and the people we met with were really nice. From Louis Kaiser, our sales rep, to Tom in Finance, everyone was great. I highly recommend O’Neil to anyone looking to purchase a new or certified used car or truck. We absolutely love our “new” Nissan Rogue! More
Other Employees Tagged: Tom Baird, Drew Pearlman

