Louis Hepburn

Even though I had an appointment, it still took two hours to change my oil and rotate my tires. When I received my paperwork, everything on the sheet was marked yellow, I really don’t think it applied to my to change my oil and rotate my tires. When I received my paperwork, everything on the sheet was marked yellow, I really don’t think it applied to my car. I think they just went down the sheet and marked them. All as yellow. More

by BBROG11 Verified Customer Verified Customer

Report | Print

Very good service meet my expectations nice and clean waiting room very nice people would go back waiting room very nice people would go back More

by s308dr Verified Customer Verified Customer

Report | Print

Firstable, I am a returning customer. From Louis in sales, to Will sales manager, the entire buying experience was pleasant. Louis showed and explained in detail a better deal from Sybar From Louis in sales, to Will sales manager, the entire buying experience was pleasant. Louis showed and explained in detail a better deal from Sybaru of Lakeland than other dealerships. Saved my family thousands. THANK YOU. Finance manager was amazing showing also the better options, never felt pressured. Amazing!!! Definitive a come back for our 3rd and beyond. Thank you Louis and Will. More

by NDGM24 Verified Customer Verified Customer

Report | Print

Louis and Jessica were great! They made the whole process simple and pain-free! They are the reason that this is my fourth Subaru purchased from Subaru Lakeland! Customer for life They made the whole process simple and pain-free! They are the reason that this is my fourth Subaru purchased from Subaru Lakeland! Customer for life! More

by weedonr Verified Customer Verified Customer

Report | Print

Every thing went well still need a person to explain some functions about the Outback functions about the Outback More

by PASCO1NOLE Verified Customer Verified Customer

Report | Print

Small Subaru Dealership, but the people, especially Victor Berrios and Anna were Fantastic, Victor very knowledgeable, about the cars and any other questions we had… We went for a test drive with no in Victor Berrios and Anna were Fantastic, Victor very knowledgeable, about the cars and any other questions we had… We went for a test drive with no intention to buy… I’m not easy to sell to, but the offer was excellent. 2025 Ascent was ours to drive home … Thank you Victor Great doing business with you . More

by JTJR Verified Customer Verified Customer

Report | Print

Very friendly, no hassle, interested in what I wanted instead of what was on the car lot! Great job!! instead of what was on the car lot! Great job!! More

by BK.WILLIAMS044 Verified Customer Verified Customer

Report | Print

A1+ The sales representative Louis is awesome. Highly recommend this dealership and Louis. Good experience. Highly recommend this dealership and Louis. Good experience. More

by BJT_22 Verified Customer Verified Customer

Report | Print

Subaru Lakeland has been our go-to place for new Subarus and Subaru service for years. Louis Hepburn and Idetthe Patino were wonderful during my most recent visit to buy a new car on May 17, 2025 and they and Subaru service for years. Louis Hepburn and Idetthe Patino were wonderful during my most recent visit to buy a new car on May 17, 2025 and they took very good care of me and my daughter. My husband and I have also known and appreciated the manager Will for a very long time. The service department takes very good care of our cars, and of us, and I just adore Mike, one of the mangers there - he always treats me very kindly. I am so grateful to have such wonderful people and service to keep coming back to. We have owned Subarus since 1981, and I estimate that my husband and I have purchased at least 15, or more, Subarus in the ensuing 44 years. We first shopped at Lee Ragatz in Winter Haven, then Mastro Subaru in Tampa, and when Cannon Buick and Cadillac bought a Subaru automotive line, we switched our business to Lakeland where we live. I am pleased to write an excellent review for such wonderful people, who sell such wonderful cars, and keep them serviced in tip top shape. And getting a free car wash whenever you come to the dealership is the best treatment. I look forward to more years of enjoyment driving my new Outback Limited XT. It makes me feel so safe. I highly recommend a new Subaru from Lakeland Subaru. You will be glad you shopped there. More

Report | Print

The whole team worked in unison to the desired result . good teamwork!! keep it up good teamwork!! keep it up More

by DSFJR44 Verified Customer Verified Customer

Report | Print