Lucas Cole

Country Chevy is the hometown dealership that a person looks for. From service, parts, to sales they will treat you like you are family. If you need a good salesman Kody Freeman is the best! looks for. From service, parts, to sales they will treat you like you are family. If you need a good salesman Kody Freeman is the best! More

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My personal buying experience was smooth, the truck I bought ended up needing substantial work. The Sales Manager Jesse and Lucas from Service both made sure the work was done and I was taken care of. Al bought ended up needing substantial work. The Sales Manager Jesse and Lucas from Service both made sure the work was done and I was taken care of. All staff were professional and I would definitely return to Country Chevy in the future. More

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My over all experience was very good with all that helped me . They did all they could to help me along the way. Would buy there again and I’m happy with my purchase. me . They did all they could to help me along the way. Would buy there again and I’m happy with my purchase. More

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Kody was amazing. the others were very professional we love Country Chevrolet. The waiting room is first rate. Thank you! the others were very professional we love Country Chevrolet. The waiting room is first rate. Thank you! More

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There is a reason I have purchased three vehicles from this dealership.. they have good customer service this dealership.. they have good customer service More

by officerreed Verified Customer Verified Customer

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I am very happy with them, they always get my car in when appointment is made and always friendly appointment is made and always friendly More

by kimlvc50 Verified Customer Verified Customer

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Salesman was dishonest with us on 2 different occasions. The first included the finance department. There was a charge for a security sticker strategically (hidden) included on the initial finance rate appr The first included the finance department. There was a charge for a security sticker strategically (hidden) included on the initial finance rate approval form (why on this form - makes no sense unless you are trying to disguise it. The whole thing was so deceptive it was obvious afterwards. Salesman comes back from finance and kneels down behind us and said I quote "also there's this really cool thing we do with a security sticker on the door panel for our trucks for anti theft" we said oh ok. and he left. all of about 30 seconds. We had no idea there was a $300 cost associated with this "sticker" and missed it. Regardless we obviously didn't want it, and asked for it to be removed. That request was denied as the transaction was complete before we realized it was on there. On the second occasion, a service was promised from our salesman (Complete diagnostic and engine light oil sensor check for an engine light that came on the day after purchase YIKES!). We scheduled the appointment to fix the problem along with an IOU taillight replacement. When we arrived the service department knew nothing about the engine light and did not perform the promised diagnostic test or oil pressure sensor replacement. We then needed to schedule yet another half-day (missing work, plus we live 2 hrs away) to bring it back for said repair. At the end of the appointment, the service department then tried to charge us for the repair that was supposed to be a promised no-charge. I refused to sign the invoice and left the shop. The very next day, the same engine light (code) along with 2 new codes came on. We took the truck to our local shop this time to actually run the diagnostic. Turns out, your service department used an incorrect oil filter when you did the initial oil change, creating a loss of oil pressure which triggered several codes and system shut downs. After researching, it's a common failure on a dodge truck when not using the correct OEM oil filter, which I think a service department should be aware of when doing an oil change. From the beginning, this has not been a pleasant experience at all. Several obvious process problems between both sales and service could have been completely avoided in this transaction. We run a small business and understand the importance of integrity and honesty with our customers. This was not that. (We are currently working with another individual at Country Chevrolet as a followup to our feedback in another review from my wife). More

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Always pleasant and timely. Looking forward to a completed waiting room. A great local dealer. Looking forward to a completed waiting room. A great local dealer. More

by SFSTONE4 Verified Customer Verified Customer

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They were very polite and handled my truck nicely and completed my oil change very quickly completed my oil change very quickly More

by 10bearsdares Verified Customer Verified Customer

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Thanks Bree Kjolseth your attention to detail is outstanding. Thanks again for your expertise. Excellence job. outstanding. Thanks again for your expertise. Excellence job. More

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