Dealer Reviews
Cars for Sale
Dealer Log In
Lucas Mertz
35 Reviews
35 Reviews
Write a Review
35 Reviews of Lucas Mertz
March 15, 2026
Lucas was amazing. Having never owned a Honda before, he spent 20-30 minutes explaining all the features before the test drive. He then walked us through various screen Having never owned a Honda before, he spent 20-30 minutes explaining all the features before the test drive. He then walked us through various screens and features during an extended drive. Dealership I felt the discounted price from advertised price could have been lower. More
by jpausland10
Verified CustomerOther Employees Tagged: Miles Byrne, Zoey Ludington , Heidel? 5* delivery specialist was very knowledgeable and politely explained things even a couple times on some.
March 01, 2026
Lucas was a joy to work with. He made sure to give us all of the details on the warranty as well as checked into the damages for the car that will get repaired. He made sure to give us all of the details on the warranty as well as checked into the damages for the car that will get repaired. More
by mplefeld
Other Employees Tagged: Miles Byrne, Travis Sayler
February 26, 2026
I live in Southeast Michigan, and I was searching online at dealers in Michigan and Ohio for a used Honda Pilot. I located several at White's Honda of Lima. Upon my phone call and several visits, the sales at dealers in Michigan and Ohio for a used Honda Pilot. I located several at White's Honda of Lima. Upon my phone call and several visits, the sales staff was extremely helpful and considerate in providing test drives, review of documentations and selections of used cars. When a new vehicle appeared for sale, I was immediately sent a short video of the vehicle taken by the salesperson to answer some of my questions. When I purchased the car, the process was courteous and professional without any hard selling. Because I was out of state, we concluded paperwork online with Docusign. My 2022 Pilot with 51,000 miles was delivered with brand new tires, wheel alignment, major fluid changes, major inspections, a new battery and all open Honda recalls completed. The car was detailed and clean as a whistle. I was very pleased with this level of care and service. A big thank you to the staff at White's Honda of Lima, in particular Lucas, Robb, Troy and Max. I highly recommend this Honda Dealer. More
by robertlscales
Other Employees Tagged: Troy Pseekos, Josh Gould , Rob Taylor & Max the Manager.
December 10, 2025
Lucas was amazing! I am so happy with my car and with the process of getting it. Everyone was so nice and I will be going back in the future. I am so happy with my car and with the process of getting it. Everyone was so nice and I will be going back in the future. More
by Emma
Other Employees Tagged: Adam Cox, Steven Cox
August 06, 2025
Great experience with the entire dealership. They worked hard to get me into the car I wanted and they succeeded. They worked hard to get me into the car I wanted and they succeeded. More
by marlonharp7
Other Employees Tagged: Tyler Clark, Josh Gould
July 24, 2025
Honda helped me get a car when i didn’t even think i could get one. Thank you Ashlie! could get one. Thank you Ashlie! More
by MARIALG20
Other Employees Tagged: Tabitha Cotrell, Tyler Clark, Ashlie Long, Troy Pseekos
July 18, 2025
Everyone was very courteous. Luca Mertz spent time to explain the dashboard before we went out to test drive which was very helpful. as I was not used to the newer models. Luca Mertz spent time to explain the dashboard before we went out to test drive which was very helpful. as I was not used to the newer models. More
by barbshively
