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Lucas Newlan
Lucas Newlan at Shottenkirk Superstore

Lucas Newlan

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.7
58 Reviews

I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.7

58 Reviews

Write a Review

58 Reviews of Lucas Newlan

July 03, 2025

Dealership Rating
Employee Rating

We were greeted immediately and they were knowledgeable on their vehicles and answered our questions. More

by mehmertgs@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jul 06, 2025

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

May 06, 2025

Dealership Rating
Employee Rating

It was a good experience. I would recommend the dealership to others. The process just needs to be sped up some. More

by apeevler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2025

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

September 19, 2024

Dealership Rating
Employee Rating

They where awesome, they went to bat for us and we got our Jeep an love it More

by SMUTSVIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer

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Sep 20, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 10, 2024

Dealership Rating
Employee Rating

We were very pleased with this dealership. From start to finish, upper management, sales, service, and parts they were willing to work with us even after we made the purchase. Would definitely More

by marjoriewolfe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates , Ephraim, Joel, Lesley,

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Aug 12, 2024

Shottenkirk Superstore responded

marjorie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

July 17, 2024

Dealership Rating
Employee Rating

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Joe Gates

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Jul 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 20, 2024

Dealership Rating
Employee Rating

Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk More

by HUTCHCROFTDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Brown, Joe Gates

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June 07, 2024

Dealership Rating
Employee Rating

I had a great experience. We continue to buy and have our vehicles serviced at Shottenkirk. More

by LANCE.BECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Joe Gates, Dave Savage

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Jun 12, 2024

Shottenkirk Superstore responded

LANCE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 03, 2024

Dealership Rating
Employee Rating

Lucas was knowledgeable in the 2024 F150 except obtaining key code. Used YouTube to do it. At home More

by M5MRM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz

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Jun 05, 2024

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 01, 2024

Dealership Rating
Employee Rating

All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. More

by ROGERSONMJR91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Joe Gates, Matt Luers

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Jun 03, 2024

Shottenkirk Superstore responded

ROGER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 23, 2024

Dealership Rating
Employee Rating

The great Teams, and the best staffs, All in all good supporting groups, especially good efforts More

by MJKALACAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Joel and Tanya

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