Luis Alvarado

It was excellent easy to deal with Luis was exceptional & extremely helpful made my buying decision easy extremely helpful made my buying decision easy More

by LMLAHR75 Verified Customer Verified Customer

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I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection. The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states: “Transmission pan was not dropped for diagnosis.” Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated. I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward. Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related. I’m simply asking for: • A complete, documented transmission inspection, including dropping the pan and examining the filter. • Transparent communication. • A reasonable solution path under the MPP coverage I purchased. I hope this review encourages a clearer and more thorough diagnostic approach going forward. More

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The sales is really good the financial department needs work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have bought 7 vehicles from you why did I have to pay for your mistakes I will remember this when I go look for a nother vehicle but your sale is great More

by WENDELLDUTTON Verified Customer Verified Customer

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We purchased a brand-new 2026 Chevy Equinox Saturday night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us in the finance office was not the warranty we later received in the paperwork, and the numbers/terms didn’t match what was discussed. We also left without receiving any documentation regarding the warranty, my old license plate or any registration paperwork. Overall, it left us feeling misled and unhappy with how the process was handled. The car however is amazing and exactly what we were looking for. More

by Kbishop5987 Verified Customer Verified Customer

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Dealer was very quick and efficient and was a big help in picking out the truck I wanted picking out the truck I wanted More

by BLAINEMATHEWS11 Verified Customer Verified Customer

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Everyone at Van Chevrolet was fantastic and professional! They helped me get into the vehicle I wanted and the process was simple and easy!! Couldn’t be more happier! They helped me get into the vehicle I wanted and the process was simple and easy!! Couldn’t be more happier! More

by NICK.CARRROLL14 Verified Customer Verified Customer

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Buenas atenciones estoy satisfecho con el trabajo que me hicieron le voy a recomendar personas hicieron le voy a recomendar personas More

by carlosgomezpozo221 Verified Customer Verified Customer

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Wonderful service. Had trouble with the vehicle first day and they through me in front of everyone and had repairs done asap. Was very nice Had trouble with the vehicle first day and they through me in front of everyone and had repairs done asap. Was very nice More

by wwhughes1 Verified Customer Verified Customer

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outrageously great & fast service, would Recommend to anybody & everyone I come to know, a lot of selection of vehicles, used or new anybody & everyone I come to know, a lot of selection of vehicles, used or new More

by TBIGTHUMB7 Verified Customer Verified Customer

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They went ABOVE and Beyond to get me the deal I had to have for this Corvette have for this Corvette More

by JONATHANJOHNSON82 Verified Customer Verified Customer

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