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Luis Caraveo
Luis Caraveo at Group 1 Ford El Paso

Luis Caraveo

Used Car Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Luis Caraveo

September 27, 2025

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Employee Rating

Great customer service. Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end More

by Trustinme25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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September 10, 2025

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Employee Rating

Good and fast service, people very nice and also good prices for services, thank you More

by Alexcalderon0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Sep 11, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

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Employee Rating

Service was excellent and fast. I appreciated the courteous rep. Will recommend this dealership to all. More

by Mirybaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga , Marya

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Sep 11, 2025

Group 1 Ford El Paso responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2025

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Excellent customer service. They are very attentive to your needs. I highly recommend their service More

by Lonesome Dove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2025

Group 1 Ford El Paso responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

August 26, 2025

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Employee Rating

Great Service Arturo “Tury” Montes was great, very resourceful, respectful and attentive since I drove in for service. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga , Arturo “Tury” Montes

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Aug 28, 2025

Group 1 Ford El Paso responded

Hello Christopher, we're happy you found our staff Arturo to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2025

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Employee Rating

They did a great job servicing my Ford Explorer. It was busy, but I felt comfortable and taken care of. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Aug 27, 2025

Group 1 Ford El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 07, 2025

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Excelente servicio y atencion. Las personas que nos atendieron sumamente calificadas. Dandonos diferentes opciones y mostrando las funciones del auto. Great people..... More

by ORVO56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga , CARLOS PINEDA

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Aug 09, 2025

Group 1 Ford El Paso responded

Hola, ¡gracias por compartir tu experiencia positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!

January 30, 2025

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Employee Rating

Great service very good salesman would recommend word salad we will be looking for it in a few days and I would More

by bobtravis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Olmos

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Feb 03, 2025

Group 1 Ford El Paso responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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