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Luis Gonzalez
8 Reviews
Dealership Experience
1 yr, 2 mos
Industry Experience
5 yrs, 4 mos
Specialties & Trainings
TOYOTA PRO
8 Reviews
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8 Reviews of Luis Gonzalez
Verified Customer
December 10, 2025
The salespeople are very nice. Be aware of the financial management team they will try to sell you a ton of useless stuff and give you a high APR. Do your research ahead of time. Be aware of the financial management team they will try to sell you a ton of useless stuff and give you a high APR. Do your research ahead of time. More
by Thatvetguy
Other Employees Tagged: Amoya Coppage, Jose Diaz
November 17, 2025
I recently purchased my 2025 Toyota RAV4 from Luis Gonzalez at Allen Turner Toyota of Auburn, and the experience was outstanding. Luis was professional, patient, and truly went above and beyond to mak Gonzalez at Allen Turner Toyota of Auburn, and the experience was outstanding. Luis was professional, patient, and truly went above and beyond to make sure I found exactly what I wanted. He explained everything clearly, walked me through all the features, and made the entire process smooth and stress-free. What I appreciated most was his honesty and genuine care—no pressure, no games, just great customer service. He made buying a new car feel easy and comfortable. If you’re shopping for a Toyota, I highly recommend working with Luis Gonzalez at Allen Turner Toyota of Auburn. He made my experience exceptional! More
by shelbyrwilliams
November 12, 2025
Allen Turner Toyota has put more focus on the customer throughout the purchasing process. Followup was appropriate and professional. throughout the purchasing process. Followup was appropriate and professional. More
by KSMOSSH
Other Employees Tagged: Christina Rhodes
September 26, 2025
Cash buyer, salesman messed up numbers and paperwork. We came to sign papers. The papers were incorrect. We didn’t get greeted nicely or put at a table or an office. We just sat in the random chairs by t We came to sign papers. The papers were incorrect. We didn’t get greeted nicely or put at a table or an office. We just sat in the random chairs by the window. I addressed a concern with Lewis prior to going into the finance lady’s office. He confirmed that everything was correct. Then we get in the office to sign papers and they were incorrect. The finance lady also had a huge attitude and it was extremely rude. She refused to go over any of the warranty that we could purchase because she kept saying she felt rushed, although no one was rushing her. In fact, she was so rude. I got up and walked out took my car seat out of the new car because I was not going to give you guys my business. It took the GM to come out to try to salvage things, but even he didn’t do a good job. So what should’ve been an easy car buying process as a cash buyer was an absolute worst car buying experience I’ve ever had and this is not my first brand new car. After the sale, the manager did not come out to say thank you for your business or anything didn’t even say bye. The sales person did not come over to apologize for the things they messed up nor did they walk me through the vehicle. I have not had any follow after the sale. I used to sell manufactured homes for Clayton Homes so I’m very well aware of the sales process and the experience and how you should treat somebody. I wouldn’t buy a car from any dealership owned by Allen Turner ever again. More
by Crystal.Reinhardt
Other Employees Tagged: Eric Gutliph , Older finance lady with the sign behind her about how she was spanked as a child therefore, she shows other people respect which is actually comical
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