Luis Herrera

Everything is great except there's some type of over spray on the passenger side of the new equinox 2025. Could not see it the day of the purchase because of the bright sun. Maybe the dealership can bu spray on the passenger side of the new equinox 2025. Could not see it the day of the purchase because of the bright sun. Maybe the dealership can buff out while applying the ceramic coating. Thank you More

by Hawksdallas60bl Verified Customer Verified Customer

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Great teamwork and communication. The staff were friendly and listened to my wishlist. Left with the exact car I wanted. The staff were friendly and listened to my wishlist. Left with the exact car I wanted. More

by rosanne33 Verified Customer Verified Customer

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They are very nice, approachable and helpful the whole process. Will definitely comeback in the future process. Will definitely comeback in the future More

by leynard.kimpo Verified Customer Verified Customer

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Scheduled service went well Staff was pleasant blah blah blah blah blah blah and blah blah blah blah blah and blah More

by kropaczh Verified Customer Verified Customer

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Professional, communicative, and upfront. Made the transaction easy and worth a 2 and 1/2 hour drive. Thanks, Luis. Made the transaction easy and worth a 2 and 1/2 hour drive. Thanks, Luis. More

by pdxlee1024 Verified Customer Verified Customer

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Great buying experience. Felt a little bit rushed to move items from old vehicle to the new one!. Felt a little bit rushed to move items from old vehicle to the new one!. More

by DCARR741 Verified Customer Verified Customer

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Luis and Chris were great, we were able to negotiate at a good price. Super helpful1 good price. Super helpful1 More

by Zeke Verified Customer Verified Customer

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This dealership knows what good customer service means. They were responsive, clear and stood behind their product when the first car I purchased had some issues. Really a wonderful dealership. They were responsive, clear and stood behind their product when the first car I purchased had some issues. Really a wonderful dealership. More

by rach5of5 Verified Customer Verified Customer

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I noticed my vehicle was due for an oil change (on Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I want Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I wanted to give their service department an opportunity. Haley answered the phone, she was so sweet and told me she could get me in for an oil change on Thursday. I dropped my vehicle off Thursday morning with Sue and had a ride to work so they were able to keep my vehicle all day with no pressure of me waiting for it to get done ASAP. Sue was very helpful, funny and a pleasure to work with. The gentleman sitting next to her (I believe his name was James) was very chatty and also very kind. Sue called me shortly after I left to let me know that they didn’t have an oil filter in stock for my vehicle but would have one from their local supplier within an hour, I appreciate the honesty and great communication. During a break at work I noticed I’d missed Sue’s phone call but she left me a message to let me know that they’d received my filter and that my vehicle was ready for me to pick up. My experience with the service department was as great as I could expect and I will definitely be back for any future service needs. More

by PULCHRA1782 Verified Customer Verified Customer

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They worked very hard to make sure we got the vehicle we wanted. They also have been great with follow up. wanted. They also have been great with follow up. More

by SGREGG1010 Verified Customer Verified Customer

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