Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington

Luis Lainez

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
124 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

4.9

124 Reviews

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124 Reviews of Luis Lainez

March 05, 2026

Dealership Rating
Employee Rating

Awsome dealer, I wanted a specific car and color and my sales representative Leo got it done. They gave me a great deal and no haggling. Time is money and this dealership understands that. As a first time More

by eddyruiz13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leopoldo Gil

Mar 06, 2026

Norm Reeves Honda Superstore - Huntington responded

Eddy, every car shopper has their perfect color in mind, and Leo helped you land right on it. 🌈 Tracking down the exact vehicle you wanted while keeping the process straightforward and respectful of your time is what our team strives for. We’re thrilled your first Honda purchase was such a great experience!

February 18, 2026

Dealership Rating
Employee Rating

Jesse Garcia was a great salesman. It was a smooth as glass experience. He knows his stuff! The Fanance Dept was fast and nice, as well. The car is just want we wanted. More

by Wally.hunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2026

Norm Reeves Honda Superstore - Huntington responded

Thanks, Wally! When expertise meets ease, you get an experience that truly shines. Jesse delivered clarity, the team delivered speed, and the car hit the mark. Send anyone you know our way for that same silky-smooth feeling.

January 20, 2026

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Employee Rating

Outstanding customer service my 3rd car from them. From the General Manager, GSM, my salesman and financial directors all first class guys and couldn't be happier . Feel like I'm at home with friends More

by Highhorsepower62
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez

Jan 21, 2026

Norm Reeves Honda Superstore - Huntington responded

Third time truly is the charm, and we’re honored to be your go-to. Hearing that it feels like catching up with friends instead of running errands is the highest compliment we could receive. We'll see you when it's time for car number four!

Jan 21, 2026

Highhorsepower62 responded

Thanks again for everything and always such a great experience making getting a new car even better.

January 02, 2026

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Employee Rating

The dealership experience was okay. My salesperson Ricardo was great! Dealing with the finance desk was a little disappointing but we got it done. Had to get an offer from another deale More

by cfr_27
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez

Jan 05, 2026

Norm Reeves Honda Superstore - Huntington responded

We are delighted to hear that Ricardo made such a positive impression and helped anchor your experience on a strong note. While parts of the process felt more challenging, we appreciate your patience and persistence in working through it. Please let us know if there's anything else we can do to help you.

December 23, 2025

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Employee Rating

Excellent customer service, very transparent. Overall great experience. It was my son's first car purchase after finishing school and moving on to the next chapter of his life and he was made to More

by luciearriola
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez

Dec 23, 2025

Norm Reeves Honda Superstore - Huntington responded

What a meaningful milestone, Lucie! We’re honored to have been part of your son’s first car purchase as he steps into this exciting new chapter. Making sure he feels comfortable and supported means everything to us. Congratulations to your son on this exciting step forward, and if you know anyone else looking to get their first car, we're here to help. Thank you!

December 08, 2025

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Employee Rating

Dealt with them honest and honored their word to best of their ability thy were not to pushy More

by techandrewpfeiffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Andrew, we're happy to hear from you! It seems like you've received nothing but honesty and integrity from our team, and that's important to us. We always strive to support our customers and ensure they feel at ease. Sounds like we succeeded! Thank you!

October 29, 2025

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Employee Rating

Faith is an absolute rockstar and a pleasure to deal with!!! Would definitely purchase again. Highly Recommended!! More

by Ralph Glass
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Faith Colvin

Oct 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Ralph, we're excited that Faith gave you the VIP backstage experience! Rocking the showroom and making car-buying a hit is kind of her specialty. We’re pumped you’d come back for another show!

October 03, 2025

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Employee Rating

It was a pleasant experience. Answered all questions and worked with me to hit the price and Apr needed. Great experience! More

by dcooper2442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Norm Reeves Honda Superstore - Huntington responded

We love a success story with a smooth landing! Our team was determined to get you the deal that made sense, and it’s wonderful to hear they hit the mark. Thanks for giving us the chance to earn your business and make your car-buying experience a win.

October 01, 2025

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Employee Rating

My time there was good. I dealt with Mike Tran and Luis. Both were amicable. More

by hieu tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Tran

Oct 01, 2025

Norm Reeves Honda Superstore - Huntington responded

Hieu, sounds like Mike and Luis were the friendly neighbors making sure your visit went smoothly! We’re glad everything felt amicable and welcoming. We’ll be here anytime you need a helping hand with your car.

September 27, 2025

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Employee Rating

Very nice dealer and had a wonderful experience. I came in optimistic and came out very happy and satisfied. More

by Alicia M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence Espiritu

Sep 29, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Alicia! Your optimism is contagious, and we’re thrilled it was rewarded with a wonderful experience. Nothing makes us happier than seeing smiles when guests leave our dealership. Thanks for sharing your journey!

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