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Luis Santos
331 Reviews
I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
15 yrs
Specialties & Trainings
Trucks and SUVs
331 Reviews
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331 Reviews of Luis Santos
August 02, 2025
Luis is, by far, the best auto salesman I have ever worked with on a car deal. Friendly, courteous and made the experience enjoyable! worked with on a car deal. Friendly, courteous and made the experience enjoyable! More
by Lesliesmith2
Other Employees Tagged: Gabriel Hernandez
July 19, 2025
The total transaction was easy. We did not finance. There was no hard sell or pressure on all the other items where the dealer makes money. We rejected them and the process moved fo We did not finance. There was no hard sell or pressure on all the other items where the dealer makes money. We rejected them and the process moved forward. There were no price games. We felt very comfortable with the whole process. This was the first time after buying a car, I did not feel the need to take a shower. Kudos to Luis. Ask for him More
by Jim Bob T
May 30, 2025
Luis was very nice and helpfull. I’m a first time buyer and Luis made the process very easy. I’m a first time buyer and Luis made the process very easy. More
by Makayla
Other Employees Tagged: Gabriel Hernandez
May 28, 2025
Shelly is wonderful. She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and easy to work with. Highly recommend her. More
by jcmyers5
Verified CustomerOther Employees Tagged: Shelly Jackowski, Andres Escobar
May 16, 2025
I've dealt with this Toyota location for over 20 years, buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in the DFW area and, dealing with this location has always been a pleasure. Thank you Luis Santos More
by leonpattrick1
Other Employees Tagged: Shelly Jackowski, Andres Escobar
May 16, 2025
Great experience. Luis made it super easy. No surprise charges just tax title and license after advertised price. Would buy from this dealership again in future. Luis made it super easy. No surprise charges just tax title and license after advertised price. Would buy from this dealership again in future. More
by Jasonlchildress
Other Employees Tagged: Andres Escobar
May 14, 2025
We are really happy with our car purchase from Norm Reeves. As a remote buyer, I think the communication and process could have been a little bit more clear and easy. Overall, we had a very positive e Reeves. As a remote buyer, I think the communication and process could have been a little bit more clear and easy. Overall, we had a very positive experience with this dealership, and would gladly recommend them to others. More
by Barry
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