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Lyric Greene
Lyric Greene at Oakes Kia

Lyric Greene | Page 4

Service BDC

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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35 Reviews
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35 Reviews

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35 Reviews of Lyric Greene

November 01, 2023

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Employee Rating

Great experience. Communicated well. Service has done a wonderful job. Appointments expect some extra time to wait. More

by DENISE.RAWSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua , Darren. Decent

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Nov 01, 2023

Oakes Kia responded

Denise, we're glad to know you had a great experience at Oakes Kia and appreciated our communication. We'll continue working on reducing wait times during appointments. Thanks for your feedback!

October 28, 2023

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Employee Rating

Very long wait for an oil change. 2 hours is way to long when someone has an appointment. More

by dustynholly
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aly Thompson , Zach Fortner, Alaina Rosendahl

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Oct 30, 2023

Oakes Kia responded

I am sorry for any delay you experienced and will look into this with my team to help us improve for you next time. I apologize for any inconvenience and hope we get the chance to earn your five stars soon. Take care, Jeff Solomon - Service Director - 816-474-2900

October 26, 2023

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Employee Rating

Nice waiting room. I waited there while they updated the firmware for the security, they aligned my front end and change my whole, gave me back a clean car. More

by davis3686
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Aly Thompson , Isabella Brown, Zach Fortner, Kim Guyton, Alaina Rosendahl

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Oct 26, 2023

Oakes Kia responded

We're glad to know you had a comfortable wait while we took care of your vehicle at Oakes Kia. It's great that our team could provide the necessary updates and services for your car, including returning it clean! Thanks for sharing this positive review with us.

October 21, 2023

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Employee Rating

Brought in the car for some recall service. Other services were recommended, but when we declined, there was no pressure, no cajoling, no hard sell. It was nice to be treated like our opinion m More

by ZEBRATECH
Recommend Dealer
Yes

Other Employees Tagged: Aly Thompson , Zach Fortner, Chad McGaha, Hannah Mondragon, Alaina Rosendahl

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Oct 23, 2023

Oakes Kia responded

We're glad to know you felt respected and valued during your visit to Oakes Kia. It's important for us that our customers feel comfortable with their decisions. Thanks for sharing this positive experience!

October 13, 2023

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Employee Rating

Dont remember our Reps name but he was awesome! Didn't take too long either. More

by S_LINDLEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Oakes Kia responded

Thank you for stopping in at Oakes Kia for service and leaving us a five-star review! We look forward to assisting you next time.

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