

M'Tazi Payne
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
537 Reviews
Write a Review537 Reviews of M'Tazi Payne
May 08, 2025
I am visiting here for 2weeks. The hatch on my 2023 Pathfinder wouldn’t open after I arrived. I called Southern Nissan and was giyan appointment on 5/5/25 at 9:30. I was greeted wi The hatch on my 2023 Pathfinder wouldn’t open after I arrived. I called Southern Nissan and was giyan appointment on 5/5/25 at 9:30. I was greeted with “ We’re very behind. They shouldn’t have given you an appointment. I can’t get to you for a couple hours.” I asked if I should reschedule for another day and was told “Every day’s the same.” The guy suggested that I just wait until I got back to Ohio to get it repaired. I asked if he could order the part as I wasn’t leaving for Ohio for another 9 days. He said “yes.” The wrong part came in on 5/7/25. I got a call that they couldn’t possibly get the right part delivered and installed before I left Virginia in 7 days. He told me to take it back to Ohio and get it fixed there. My vehicle is still under warranty so any dealership should be able to fix it. I really felt that I was an imposition and should just move on. More
Other Employees Tagged: Roland Felipe
May 07, 2025
It was great! Service was fast and I was informed on the status of my car promptly. All of my car concerns were addressed. Service was fast and I was informed on the status of my car promptly. All of my car concerns were addressed. More
Other Employees Tagged: M'Tazi Payne
May 06, 2025
Julian sold me my car and has been very accommodating whenever I have had any questions or concerns. He is super personable and I would recommend him for your next car purchase!! whenever I have had any questions or concerns. He is super personable and I would recommend him for your next car purchase!! More
Other Employees Tagged: Julian Delacruz
May 06, 2025
The dealership has always been accommodating. ..especially M'Tazi and my salesperson Julian! There has never been an issue with service or communication. ..especially M'Tazi and my salesperson Julian! There has never been an issue with service or communication. More
Other Employees Tagged: M'Tazi Payne
