M'Tazi Payne

Very professional and made me feel that my service choice was welcomed..very prompt in explaining work to me was welcomed..very prompt in explaining work to me More

by DOTTRS Verified Customer Verified Customer

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I am visiting here for 2weeks. The hatch on my 2023 Pathfinder wouldn’t open after I arrived. I called Southern Nissan and was giyan appointment on 5/5/25 at 9:30. I was greeted wi The hatch on my 2023 Pathfinder wouldn’t open after I arrived. I called Southern Nissan and was giyan appointment on 5/5/25 at 9:30. I was greeted with “ We’re very behind. They shouldn’t have given you an appointment. I can’t get to you for a couple hours.” I asked if I should reschedule for another day and was told “Every day’s the same.” The guy suggested that I just wait until I got back to Ohio to get it repaired. I asked if he could order the part as I wasn’t leaving for Ohio for another 9 days. He said “yes.” The wrong part came in on 5/7/25. I got a call that they couldn’t possibly get the right part delivered and installed before I left Virginia in 7 days. He told me to take it back to Ohio and get it fixed there. My vehicle is still under warranty so any dealership should be able to fix it. I really felt that I was an imposition and should just move on. More

by talbotts6 Verified Customer Verified Customer

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It was great! Service was fast and I was informed on the status of my car promptly. All of my car concerns were addressed. Service was fast and I was informed on the status of my car promptly. All of my car concerns were addressed. More

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Great Really great Can't do more right now Love your servi e Thanks good bye servi e Thanks good bye More

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Great Really great Can't do more right now Love your servi e Thanks good bye servi e Thanks good bye More

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Great Really great Can't do more right now Love your servi e Thanks good bye servi e Thanks good bye More

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Great Really great Can't do more right now Love your servi e Thanks good bye servi e Thanks good bye More

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Julian sold me my car and has been very accommodating whenever I have had any questions or concerns. He is super personable and I would recommend him for your next car purchase!! whenever I have had any questions or concerns. He is super personable and I would recommend him for your next car purchase!! More

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The dealership has always been accommodating. ..especially M'Tazi and my salesperson Julian! There has never been an issue with service or communication. ..especially M'Tazi and my salesperson Julian! There has never been an issue with service or communication. More

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Clean, welcoming, and friendly. M'tazi Payne always makes our visits carefree. We know we are in good hands when we see her. M'tazi Payne always makes our visits carefree. We know we are in good hands when we see her. More

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