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MARLIN SMITH
MARLIN SMITH
Used Car Reconditioning Advisor
Corwin Buick GMC Cadillac Reno
900 Kietzke Lane
Reno, NV 89502
26 Reviews
26 Reviews
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26 Reviews of MARLIN SMITH
Verified Customer
November 09, 2025
My car is smoking now can’t drive it and spending money on a rental because I can’t get in until December. I have called 3 times and left a message with the service manager. This is the second time I have on a rental because I can’t get in until December. I have called 3 times and left a message with the service manager. This is the second time I have had maintenance and something else has happened. More
by BMJSMJ12
October 13, 2025
I took my truck in for its first annual service. I found the service writer to be very professional and informative to the work being done. Their prices were very comparable to other shops in the ar I found the service writer to be very professional and informative to the work being done. Their prices were very comparable to other shops in the area. I would highly recommend. More
by Jack Fleiner
October 03, 2025
Worst service I’ve ever had. $120k Denali ultimate and I felt like I had to beg for warranty help and several of the items I turned it in for were not fixed after having it for o $120k Denali ultimate and I felt like I had to beg for warranty help and several of the items I turned it in for were not fixed after having it for over 2 months. My wife’s Lexus dealership is a million miles ahead of you in customer service. If they sold a 2500 diesel, there is no question that I would be driving a Lexus or Toyota truck. I’ve owned 7 Denali’s and this will be my last after this experience. More
by WorstExperienceEver
Other Employees Tagged: The whole service department. They have an attitude like they don’t want to be there. They aren’t upbeat, they aren’t smiling, and they projects hostility.
October 02, 2025
While under some difficult issues, Corwin GMC service department has come through for me on a regular basis. Unfortunately, the local dealership can not control a vehicle recall that is a manufacturer i department has come through for me on a regular basis. Unfortunately, the local dealership can not control a vehicle recall that is a manufacturer issue. But, the dealership can move mountains to lessen the impact of pain a long term fix can ultimately take. This is exactly what Corwin Buick GMC Cadillac of Reno did for me. They didn't have to go to the extent they did with the brand new loaner vehicle that was delivered and left with me for three weeks racking up a ton of miles. They did this because it was the right thing to do. Thank you to EVERYONE at Corwin GMC for your continued support and help through difficult situations. More
by CFLAGG
Other Employees Tagged: LEO CARRENO, JERRY FORSCH , Maple in the call center (six star)
September 28, 2025
Happy with my purchase like my new car and the service I got thank you for my new car got thank you for my new car More
by DEEROLLINS
Other Employees Tagged: HERICK GARCIA, LEO CARRENO, SHANE PHILLIPS, BRADLEY GARLICK, RICHARD ATKINSON, NICHOLAS GARRETT
September 27, 2025
Excellent customer service, quality and value. Prompt and efficient vehicle service. I appreciated being advised of several needed items and was able to have them completed without a return appoin Prompt and efficient vehicle service. I appreciated being advised of several needed items and was able to have them completed without a return appointment. Thank you More
by Carolyn
September 20, 2025
Vehicle Recall appointment was easy to schedule. The drop off service the dealer used was most helpful, and the service was completed well within the time estimated. I’m thankful. The drop off service the dealer used was most helpful, and the service was completed well within the time estimated. I’m thankful. More
by ROUNDABOUT4
Other Employees Tagged: Jordan
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