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MARLIN SMITH
MARLIN SMITH
Used Car Reconditioning Advisor
Corwin Buick GMC Cadillac Reno
900 Kietzke Lane
Reno, NV 89502
28 Reviews
28 Reviews
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28 Reviews of MARLIN SMITH
November 29, 2025
The process to approve repairs from an extended warranty is too long. I was fortunate to have an extra vehicle to get me through the process. I had to endure three approval processes causing my vehicle to b is too long. I was fortunate to have an extra vehicle to get me through the process. I had to endure three approval processes causing my vehicle to be in the shop for three months. More
by to22663
Verified Customer
November 09, 2025
My car is smoking now can’t drive it and spending money on a rental because I can’t get in until December. I have called 3 times and left a message with the service manager. This is the second time I have on a rental because I can’t get in until December. I have called 3 times and left a message with the service manager. This is the second time I have had maintenance and something else has happened. More
by BMJSMJ12
October 13, 2025
I took my truck in for its first annual service. I found the service writer to be very professional and informative to the work being done. Their prices were very comparable to other shops in the ar I found the service writer to be very professional and informative to the work being done. Their prices were very comparable to other shops in the area. I would highly recommend. More
by Jack Fleiner
October 03, 2025
Worst service I’ve ever had. $120k Denali ultimate and I felt like I had to beg for warranty help and several of the items I turned it in for were not fixed after having it for o $120k Denali ultimate and I felt like I had to beg for warranty help and several of the items I turned it in for were not fixed after having it for over 2 months. My wife’s Lexus dealership is a million miles ahead of you in customer service. If they sold a 2500 diesel, there is no question that I would be driving a Lexus or Toyota truck. I’ve owned 7 Denali’s and this will be my last after this experience. More
by WorstExperienceEver
Other Employees Tagged: The whole service department. They have an attitude like they don’t want to be there. They aren’t upbeat, they aren’t smiling, and they projects hostility.
October 02, 2025
While under some difficult issues, Corwin GMC service department has come through for me on a regular basis. Unfortunately, the local dealership can not control a vehicle recall that is a manufacturer i department has come through for me on a regular basis. Unfortunately, the local dealership can not control a vehicle recall that is a manufacturer issue. But, the dealership can move mountains to lessen the impact of pain a long term fix can ultimately take. This is exactly what Corwin Buick GMC Cadillac of Reno did for me. They didn't have to go to the extent they did with the brand new loaner vehicle that was delivered and left with me for three weeks racking up a ton of miles. They did this because it was the right thing to do. Thank you to EVERYONE at Corwin GMC for your continued support and help through difficult situations. More
by CFLAGG
Other Employees Tagged: LEO CARRENO, JERRY FORSCH , Maple in the call center (six star)
September 28, 2025
Happy with my purchase like my new car and the service I got thank you for my new car got thank you for my new car More
by DEEROLLINS
Other Employees Tagged: HERICK GARCIA, LEO CARRENO, SHANE PHILLIPS, BRADLEY GARLICK, RICHARD ATKINSON, NICHOLAS GARRETT
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