Subaru of Clear Lake

I was helped within a few minutes of arriving, the service was quick, and the employee was very helpful. service was quick, and the employee was very helpful. More

Mixed feelings. Advisor, Perry Strange was very good. Concise, helpful and good information. Findings by technician Cristian Garcia were very deceiving incorrect. Advisor, Perry Strange was very good. Concise, helpful and good information. Findings by technician Cristian Garcia were very deceiving incorrect. Was told that I needed a new battery (over $500.00). Went to AutoZone where I had purchased battery and was told battery was good and just had corrosion at terminals, which AutoZone fixed (for free). My Tire Pressure Monitor system was not working. Advisor said new stems were not used when Subaru (this dealership) replace my tires 2 1/2 years ago due to a mistake on THEIR part when I purchased my Subaru Outback in 2019. I was told I should have paid/or been supplied with new "tire stems" with replacement. I was never told or offered this with the tire replacement. These 60,000 mile tires will be 3 years old this DECEMBER. I can now pay $160-180.00 to have them (stems) replaced or just see this irritating symbol EVERY TIME I DRIVE and have to check my tire pressure every 4-8 weeks. I will attempt to NEVER get tires at this Subaru Dealership AGAIN. JERKS. This negated any positive feelings about them correcting their original mistake. I was interested in the hybrid Subaru Outback but was told no sales people were in house to help me. I walked showroom ----absolutely no brochures or INFORMATION posted by various model available. I am still considering hybrid Subaru but will absolutely pursue this interest at a DIFFERENT Dealership which is more honest and WANT to sell a new car to an interested person. I love my Subaru Outback but have huge concerns about anything with maintenance and will always double check what I need to keep my Subaru functioning and performing well. Soooooo, nice, good Advisor who was helpful, polite. Fairly slow service -- got there 7:15 am left little before 9 am for routine oil change. Poor/incorrect information by technician--no effort to help--- only to gouge more money I did not need to spend. Evidence of poor/money seeking interest on this Subaru's "help" in correcting a previous mistake when they did not give me new tire stems with the tires they put on my car 2 and 1/2 years ago. Now have a constantly irritating symbol on by car, I can not recommend this dealership without making SURE you are prepared to carefully consider what they tell you. There are other Subaru dealerships fairly close by. Use THEM. More

Subaru, Clear Lake offers persons like myself the Best Car Service and personal attention Thanks! Car Service and personal attention Thanks! More

Mr perry Strange is excellent customer services. He had hp me, and spend mote his time to help me and explain the problem of my cars. I had trust the services for my car at clear lake subaru He had hp me, and spend mote his time to help me and explain the problem of my cars. I had trust the services for my car at clear lake subaru Thanks all for the teams at subaru clear lake. More

Love the people and staff at Subaru of Clear Lake. Very helpful and understanding of my needs. Very helpful and understanding of my needs. More

Courteous staff, very thorough, very knowledgeable and timely. Overall a well run dealership that I would recommend to anyone timely. Overall a well run dealership that I would recommend to anyone More

Very honest and friendly group of people! From the beginning to the end! Highly recommend! From the beginning to the end! Highly recommend! More

Excellent service provider and nice to receive a very clean car and it was ready to go when I arrived. clean car and it was ready to go when I arrived. More

Clean facilities and the service team is nice. Perhaps if they would communicate with each other more, service techs and service department. The customer would understand what work was all complet Perhaps if they would communicate with each other more, service techs and service department. The customer would understand what work was all completed to Subaru More

I have a wonderful time stress free and pleasant process. Knowlegeable about the main features of the car and friendly staff. Knowlegeable about the main features of the car and friendly staff. More