Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
MICHAEL RINNER
MICHAEL RINNER at Russ Darrow Metro Chrysler Dodge Jeep RAM

MICHAEL RINNER

SERVICE ADVISOR

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
3.7
7 Reviews
3.7

7 Reviews

Write a Review

7 Reviews of MICHAEL RINNER

December 20, 2025

Dealership Rating
Employee Rating

The service ,communication and follow up was outstanding. If I need any additional service on my vehicle I will return. More

by Jamarmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Justin Hanna justin.hanna@russdarrow.com

December 18, 2025

Dealership Rating
Employee Rating

Usually a good experience Just a long wait But keeping cost down is important for a loyal customer More

by Debi
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL RINNER

Report | Print
Dec 18, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Justin Hanna justin.hanna@russdarrow.com

December 16, 2025

Dealership Rating
Employee Rating

Test driven too many miles for a start stop battery replacement ? Joy ride or running around. Seat and radio positions should be returned to normal. Remove paper floor mat. Michael Rinner was f More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 16, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mark, and hopefully, we can get to the bottom of this. Justin Hanna justin.hanna@russdarrow.com

November 12, 2025

Dealership Rating
Employee Rating

The people are some of the best I have dealt with in a very long time they're fast get you in and out in a reasonable time a day I just love the video. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

November 11, 2025

Dealership Rating
Employee Rating

Courteous Professional Thorough job Done Great service Im satisfied with the work on my vehicle More

by Deslaw92760
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL RINNER

Report | Print
Nov 12, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

November 06, 2025

Dealership Rating
Employee Rating

I had to bring my car in and wasn't misdiagnosed the first time then brought it in again and was told the actual issue More

by Jmisuraco1978
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL RINNER

Report | Print
Nov 07, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Hanna justin.hanna@russdarrow.com

November 04, 2025

Dealership Rating
Employee Rating

This place is an absolute scam. I would tell anyone to avoid buying a used car from them. Paid more for a vehicle with extra features and was told they worked, but they didn't. Whe More

by AVOIDrussdarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clayton Duckworth, ROB JARECKI

Report | Print
Nov 08, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for bringing this to our attention. We would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Justin Hanna justin.hanna@russdarrow.com

Dealership Inventory (227 Vehicles)

used 2021 Jeep Grand Cherokee L car, priced at $37,410
2021 Jeep Grand Cherokee L
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$37,410
View Details
new 2026 Chrysler Pacifica car, priced at $56,085
2026 Chrysler Pacifica
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
$56,085
View Details
new 2024 Ram ProMaster 2500 car, priced at $43,366
2024 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$43,366
View Details
new 2026 Jeep Wrangler car, priced at $60,390
2026 Jeep Wrangler
new
Black Clearcoat exterior
Manual
Four-wheel Drive
$60,390
View Details
new 2025 Jeep Gladiator car, priced at $50,741
2025 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
$50,741
View Details
new 2026 Chrysler Pacifica car, priced at $48,030
2026 Chrysler Pacifica
new
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
$48,030
View Details
View All Inventory