MJ Houston

Great customer service and the sales person was very nice and informative when purchasing this vehicle and informative when purchasing this vehicle More

by TJ56277 Verified Customer Verified Customer

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It was a good experience but took way to long to complete the sale of the Ram truck the sale of the Ram truck More

by seajam6303 Verified Customer Verified Customer

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They did a very good job with my car. Will bring it back for service again. Will bring it back for service again. More

by kro123123 Verified Customer Verified Customer

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Pleasure doing business with them. Friendly and listened to what I wanted in a vehicle. Friendly and listened to what I wanted in a vehicle. More

by manningpg Verified Customer Verified Customer

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The dealership was treated us well our sales person was very good. I would buy from them again. very good. I would buy from them again. More

by steventina50 Verified Customer Verified Customer

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After visiting the Norfolk Southern on numerous occasions and being let down with the issue that I was having with my vehicle, this location turned things around in a tremendous way. The general manager Davi and being let down with the issue that I was having with my vehicle, this location turned things around in a tremendous way. The general manager David was absolutely phenomenal in making me feel valued and actually generally showing concern with my issue. My service agent Angela provided exceptional service and had my issue fixed in a timely manner once my vehicle was able to actually get in. She was very courteous and professional. Zach, my vehicle technician finally fixed my issue with my vehicle and I could not be happier. After having an alternator replaced, as well as a tensioner belt and pulley replaced, Zach was finally able to properly diagnose my vehicle and in talking with him he was very upfront and honest about everything which felt nice after constantly being lied to and given false information from the other location. All in all this location was just a breath of fresh air in comparison to what I had to go through at the Norfolk location. I plan on conducting all of my business here at this location going forward. Small things that I noticed at this location was the care that they handled my vehicle with. They actually used floor mats and seat covers while their technicians were in and out of the vehicle, something that Norfolk didn’t do at all. It was nice to get my vehicle back and not have oil prints in my floor mats for a change, again, it’s the little things that they did at this location that went a long way. After giving up on Southern as a whole, this location really turned things around for me and gave me a glimmer of hope. Thank you again to David, Angela and Zach, you all have saved me a big headache with the ongoing issue that I was having. Words cannot express my gratitude to all of you. Also Nicole was nice enough to put my plates on my vehicle from the loaner and MJ also was a pleasure to work with as well in helping me with all of the loaner vehicle stuff. Elliott was a huge help also in helping me get my vehicle appraised. More

by CHRISTOPHER.WPEELE Verified Customer Verified Customer

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Nicole was very professional and pleasant. The lobby was clean and the associates were helpful The lobby was clean and the associates were helpful More

by lexidad Verified Customer Verified Customer

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Excellent staff fast scheduling and fast service I recommend for any body will use again recommend for any body will use again More

by dondraehunter Verified Customer Verified Customer

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GREAT , GREAT , GREAT SERVICE I would definitely return again thank you so much for the service again thank you so much for the service More

by erykah Verified Customer Verified Customer

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Very impressed with staffing‘s ability to get the job done. And do it within my schedule done. And do it within my schedule More

by KIERSCHJM Verified Customer Verified Customer

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