Mack Allen
Mack Allen at Nissan of Cool Springs

Mack Allen

Fleet & Commercial Sales Manager

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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19 Reviews
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19 Reviews

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19 Reviews of Mack Allen

October 16, 2025

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Employee Rating

"These guys have the worst fine print. .. they will add thousands and thousands of dollars out of nowhere. Don't even bother stepping on their property. They're absolutely a bunch of thieve More

by Holly.la2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 21, 2023

Dealership Rating
Employee Rating

They were all very professional and appreciative of my business. Brian, especially help me get the vehicle. I want it at the price I want it all in all it was an excellent experience and a quick one. More

by jimmy.locke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Dix, Darius Fields, Bryan Linhares

May 23, 2023

Nissan of Cool Springs responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

August 07, 2022

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Employee Rating

Great place to service your car. The staff was very helpful and worked on our schedule. More

by Bruce.madsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Potts , Lance Carney, France Champassak, Darius Fields

Aug 09, 2022

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Regards, Mark Hepler (615) 790-2500

November 30, 2020

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Employee Rating

Bishoy was very helpful and attentive to our needs. He worked really hard to make sure we were taken care of. Would highly recommend him to anyone. More

by agomoljak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk , Gabriel Garcia

Dec 01, 2020

Nissan of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care! Best Regards, Amber Amarx (615) 861-8514

September 15, 2019

Dealership Rating
Employee Rating

First come first serve It was first come first serve So I don’t have to wait long time And every thing was inspected in time Not lot of charge It was worth it More

by Narway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: E Price , Donald Bell, Rene Brown, Lance Carney, Donell Harris, James Haynes, Jimmy Hudson, Ryan Mayfield, Scott Mitchell

Sep 25, 2019

Nissan of Cool Springs responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you soon! Amber Marx Owner Loyalty Manager

April 14, 2018

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Employee Rating

Grandmommys Moxie My experience buying a car at Nissan of Cool Springs was awesome. I highly recommend my salesman Connor "Bow Tie" Lewis to anyone in the market to buy More

by Rhonda2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Hammond, Shahin Jabarin, Connor Lewis, Jenifer Spaulding

Apr 15, 2018

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

March 13, 2018

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Employee Rating

Professional Robert was professional & patient with me during my car-buying experience. I have recommended him to family & friends. I will buy my next car from Ro More

by Nissan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: T Banks, Robert Sharp, Jenifer Spaulding

Mar 14, 2018

Nissan of Cool Springs responded

Hi Nissan1! We're so glad you came to our store and were able to work with Robert! He is ever so patient and attentive to our customers' needs. Thanks for taking the time to leave feedback! We look forward to continuing to serve you well! ~Heather Easling Owner Loyalty Manager

December 30, 2017

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Employee Rating

Hassle-free commercial sales I didn't realize that purchasing a new commercial vehicle could be so easy! In spite of a very busy enf-of-year schedule, Mack Allen made time to rev More

by mjohns
Recommend Dealer
Yes

November 15, 2015

Dealership Rating

Friendly and accommodating staff! My experience with Nissan of Cool Springs was fantastic. Each staff member greets you with a friendly smile and is eager to assist. I had my car serv More

by AltimaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer S.

Nov 17, 2015

Nissan of Cool Springs responded

Thanks for your review of our dealership! We are so happy to hear that our staff was fantastic and that your oil change was done so quickly. It's good to know that everyone was informative and let you in on every step of the process. We appreciate your business and are so thankful for your recommendation!

November 29, 2014

Dealership Rating

Great experience and Excellent costumer service This is our second car that we purchase in this location and again they have succeed our expectations with their great customer service. They listen t More

by roilan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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