Madison Miller

Our salesperson was Phenomenal. Our Finance person was as well. We were leery coming to look at the vehicle as the window sticker- seen before coming- clearly stated that it came fr Our Finance person was as well. We were leery coming to look at the vehicle as the window sticker- seen before coming- clearly stated that it came from Canada and was "Not meant for sale or registration in US". Researching new vehicles coming from Canada turned up that the manufacture warranty may be voided in US. We decided to go to the dealer because the 23 Explorer was what we were looking for. Everything seemed fine and reassuring until completing the purchase. A form handed to us at this dealer clearly states "Spoken promises are difficult to enforce. Ask the dealer to put all promises in writing" at the top of the form. So, when we were asked to sign a form marked "Sold AS IS-No Dealer Warranty we asked for in writing that the manufacture warranty was valid in US. Our awesome salesman went back to ask for us. The person that came out to our table that had a scowling face simply tossed the car fax on the table. He was VERY RUDE and unfriendly and would NOT give us anything in writing as his very contract paperwork suggested we do. Also, if you are with someone privately discussing the deal, be aware that you are being recorded and they may be listening to everything you are saying in the other room. I found the whole ordeal very terrifying. More

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