Manny Patel
Manny Patel at Southern Ford

Manny Patel | Page 4

General Manager

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.6
40 Reviews

Dealership Experience

11 yrs, 5 mos

4.6

40 Reviews

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40 Reviews of Manny Patel

April 17, 2024

Dealership Rating
Employee Rating

So far MUCH IMPROVED SERVICE since Southern took over! Your pick up and delivery service is an enormous convenience for me More

by TRAILHEAD18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, Gwen Saunders

Apr 18, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

Dealership Rating
Employee Rating

We have been regular customers with Hall Ford, now Southern Ford for years now and their customer service has always been top notch. More

by jvlch98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler , DAKOTA BOOTH, JOSH COBB, JON CONWAY, Jeff Dobson, Patrick George, JARED STARK

Apr 15, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2024

Dealership Rating
Employee Rating

I've always been treated with respect and my vehicles have received the best service here. I was nervous when the ownership changed, but those feelings have passed after multiple visits and still getting More

by kmcguffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSH COBB, JON CONWAY, Jake Lynch, JARED STARK

Apr 11, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2024

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Employee Rating

Wonderful upgrade from the dealership that was there before. I have nothing bad to say about it. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ELSHAN ALAKBAROV, JARED STARK

Apr 09, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2024

Dealership Rating
Employee Rating

Rob, Joe & Manny are very understanding & helpful in the process of buying our new car. I will highly recommend them to anyone who is looking for a Ford product! More

by Andrewswendy58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick George, Joe Jensen, ROBERT MUIR

Apr 04, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 15, 2024

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Employee Rating

Great to deal with. Found the vehicle i was looking for. In and out quickly More

by jseaman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ROBERT MUIR

Mar 15, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2024

Dealership Rating
Employee Rating

Buying the truck was rough and not a great experience Rob was Great and Michael was also good and Joe made it happen but Mani was very pushy and unprofessional at times and when asked to bring my truck back More

by af.jchavez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Esquivel , Joe Jensen, ROBERT MUIR, Lady in service can’t remember her name but she was very helpful once she learned I was given misinformation as was she

Mar 06, 2024

Southern Ford responded

We appreciate your feedback and are eager to better your return experience.

February 29, 2024

Dealership Rating
Employee Rating

Travae and the sales manager were great. They made sure we left with a vehicle that we love and worked through ever scenario and car options with us. More

by ninisita2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travae Pope , JARED STARK, Travae

February 22, 2024

Dealership Rating
Employee Rating

Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. More

by cager5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , SAM BELL, DAKOTA BOOTH, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, ROBERT MUIR, EDWIN WARREN

Feb 22, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 25, 2023

Dealership Rating
Employee Rating

They were the best buying experience I have ever had they made the process so easy and fast More

by Glohorse7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick George, Joe Jensen, ROBERT MUIR, BYRON REESE

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