Marc Bales

Ralph Patty and the whole team at Lexus of Chattanooga have always been very professional. The process of purchasing our new GX was seamless. Ralph worked tirelessly making sure we got exactly what we nee have always been very professional. The process of purchasing our new GX was seamless. Ralph worked tirelessly making sure we got exactly what we needed and wanted. The entire process was one of the best experiences we have ever had. Thank you Ralph and Lexus of Chattnooga. More

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The entire process from start to finish was amazing. Ralph and Marc made it seamless and effortless and got us exactly what we wanted. Would highly recommend them to anyone. This is our second time b Ralph and Marc made it seamless and effortless and got us exactly what we wanted. Would highly recommend them to anyone. This is our second time buying a car from them. No wonder people fly from all over the country to purchase a car from them. Thankful they are in our city! More

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This dealer owes me money! I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it pu I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it put on. It would cost $45 and the finance guy would credit that amount. He didn’t. I asked the manager where my $45 was. He said we never charged you for it! (He might not be smart enough to know my out the door price should be $45 less.). Next they told me I would not have to do anything with my out of state tags. They would handle and pay for all of that (out the door cost). Florida is now requiring I pay them $100. I told the manager…. He didn’t even reply! I never got my survey from them… guess that’s the one reason they only have good reviews! Monica Moore More

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It was a pleasure to deal with Marc Bales and Lexus of Chattanooga . I would highly recommend. Chattanooga . I would highly recommend. More

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Our experience @ Lexus of Chattanooga was top notch! !! Marc and the whole team were incredibly helpful, friendly, and knowledgeable. They gained our business and R E S P E C T because they are NO pres !! Marc and the whole team were incredibly helpful, friendly, and knowledgeable. They gained our business and R E S P E C T because they are NO pressure. We left feeling like we had gained new friends. We would highly recommend giving Lexus of Chattanooga a try! More

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My experience with this dealership was amazing. Marc Bales and all of the staff fully exceeded my expectations. I will purchase my next vehicle from this dealership. Marc Bales and all of the staff fully exceeded my expectations. I will purchase my next vehicle from this dealership. More

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I was very impressed with the professionalism shown at Lexus of Chattanooga. The entire staff is extremely knowledgeable about the Lexus line of automobiles and makes you feel welcome and part of the fami Lexus of Chattanooga. The entire staff is extremely knowledgeable about the Lexus line of automobiles and makes you feel welcome and part of the family. I spoke to Marc Bales a couple weeks ago and he worked with me to get pictures of my former car, 2028 Lexus IS 300 f sport, for trade of new 2025 Lexus IS 350 f sport in ultra white/glazed Carmel interior. Well Marc went the extra step to ensure not only that they had that color in stock but also gave me a price well below the dealership here in Huntsville. I took possession of the new car yesterday afternoon and my best friend who ride with me said wow that’s a nice looking car. I can definitely say Marc took my car on trade in based on good faith of pictures sent. I will definitely be referring friends and family to Lexus of Chattanooga with no reservation at all. More

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Lexus of Chattanooga made the buying process simple and even enjoyable. The people are great top to bottom. even enjoyable. The people are great top to bottom. More

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I recently purchased a vehicle from Lexus of Chattanooga and couldn’t be more pleased with the experience. From the moment I walked through the doors, the team was friendly, knowledgeable, and respectful of and couldn’t be more pleased with the experience. From the moment I walked through the doors, the team was friendly, knowledgeable, and respectful of my time. My sales representative Marc went above and beyond to answer all my questions and made the entire process smooth and stress free. More

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Very professional and knowledgeable, very accommodating, a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. More

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