Marcel Schleiffelder

Following Anthony Louis' superb advice about purchasing a used car at Smith Haven CJDR, I made a planned decision to stop by and talk with a Used Car Sales Consultant. I met Troy Fitchter. He is an outstand used car at Smith Haven CJDR, I made a planned decision to stop by and talk with a Used Car Sales Consultant. I met Troy Fitchter. He is an outstanding Used Car Sales Consultant for Smith Haven CJDR. We sat down for about an hour and discussed the mechanics of trading in and purchasing a used car from Smith Haven CJDR. Troy Fitchter skillfully guided the purchase process through each decision point. He kept me informed, always providing me the best possible course of action as a customer. Troy Fitchter's CJDR industry knowledge and experience was on full display from start to finish. I benefited greatly from his meetings and look forward to working with him in the future for my next vehicle purchase from Smith Haven CJDR. More

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HORRIBLE HORRIBLE EXPERIENCE do not come here! I was completely MISLED when buying a 2019 jeep cherokee. Brandon and his team are shady! They still can't be honest with what they did, which at thi I was completely MISLED when buying a 2019 jeep cherokee. Brandon and his team are shady! They still can't be honest with what they did, which at this point is commiting fraud!!! I purchased a car 45 days ago and was told that the car had 0 accidents and a clean car fax, turns out the car has 3 accidents and I was showed a FALSE car fax. I went back to the dealership to address this issue, They were blaming car fax stating "it must be an error & have been not updated" which makes no sense since accident happened YEARS AGO. On top they tried to give me a substitute car with LESS features and charging me more money. They also charged me over $3000+ for 1. A "security guard" warranty I was not told about! And 2. A “bumper to bumper” warranty that was less time coverage than advise. This fraud can not & should not have happened to me or anyone else! Taking advantage of people in these times shows their character. I have to spend more of my personal time and money to make sure this fraud is handled by my team. I hope my experience will be a warning for anyone who is looking to come to this dealer and STAY AWAY!!! More

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Employees are nice but the manager Marcell and the sales department are nothing but frauds. I purchased a cat from then in 2018 was promised 4 oil changes by Billy (salesman) I dropped off my car told them department are nothing but frauds. I purchased a cat from then in 2018 was promised 4 oil changes by Billy (salesman) I dropped off my car told them I had 2 left they said ok. I come back a week later then was told AFTER they did the work that I don't and they charged me. 2nd they signed a document for me as Sof(signature on file) for the bank loan which is fraud. STAY AWAY don't give them your business unless you want to get screwed over. Yes I will be contacting multiple lawyers More

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Pleasure buying a Ram Truck at Smith Haven Ram! We haven't purchased a pick up truck in over 10 years and it was a pleasure working with Bob Giummuli! He showed us the best deal on the lot along wi We haven't purchased a pick up truck in over 10 years and it was a pleasure working with Bob Giummuli! He showed us the best deal on the lot along with others and took his time answering all our questions. He couldn't do enough for us as well as Joseph Cooper who worked with us for Financing. Our entire experience at the Pre-Owned Certified Center was excellent! We have told friends and family members Smith Haven is the place to go -- be sure you ask for Bob! More

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Professional, Courteous and a pleasure to deal with. Thats right.... Can you believe a pleasure buying a used auto. Incredibly rare. These folks were no pressure, no gimmicks, personable and most impor Thats right.... Can you believe a pleasure buying a used auto. Incredibly rare. These folks were no pressure, no gimmicks, personable and most important honest.. I left there with a car which I love and felt was a good deal. I met my salesman Bob Giummuli while shopping for an auto with my daughter earlier this year... Closed on that deal and I vowed to return soon. I met Bob recently for the purchase of my own car. He matched me with the deal I was looking for once again. I couldnt be more satisfied. I will continue to recommend and definately will return for the purchase of my next auto. Dan Kelley Lake Grove, NY More

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Love the used car sales department I had the pleasure of working with John D. at Smithaven Dodge used cars. He was professional, kind and made me feel like I was the only person he work I had the pleasure of working with John D. at Smithaven Dodge used cars. He was professional, kind and made me feel like I was the only person he worked for during our time. He went above and beyond! I would go see John again anyday. More

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If you want a pre-owned Jeep - look no further! Not only do these guys have an amazing selection of pre-owned Jeeps, they are knowledgeable, friendly, and make the buying process smooth as silk. We Not only do these guys have an amazing selection of pre-owned Jeeps, they are knowledgeable, friendly, and make the buying process smooth as silk. We spoke first with Marcel, who sat us down with our salesperson, Frank. From the moment we walked in the dealership, we were treated very well. We had called ahead about the Jeep we wanted to test drive, and they had it all ready to go. It was a beautiful day, and my husband and I both took a turn driving. We fell in love with that 2015 Willys Wheeler immediately, and as soon as we got back to the dealership, we started talking business. Roy sat down with us and went over all the financial information so that everything was clear and we knew what was going on. The process was easy, and we drove our Jeep home that same day. So happy! More

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Chris Mora our salesman was excellent, his patience, the time that you took with our purchase outstanding, We very much. Your dealership is awesome. Everyone w our salesman was excellent, his patience, the time that you took with our purchase outstanding, We very much. Your dealership is awesome. Everyone was friendly and very helpul More

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Wonderful experience ! Tonight we purchased our sons first car through this dealership .,,,Jimmy Smith and Marcel the manager were fabulous . They made this such a hassle fr Tonight we purchased our sons first car through this dealership .,,,Jimmy Smith and Marcel the manager were fabulous . They made this such a hassle free experience and we couldn't be happier ! Marion was also super helpful .They all stepped in and provided outstanding customer service Finance with Bill was another pleasant experience . I highly recommend this dealership ! More

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Love my truck!!! My salesman was awesome and didn't pressure me at all. First time in my life that buying a new truck was painfree and easy. That being said I bought My salesman was awesome and didn't pressure me at all. First time in my life that buying a new truck was painfree and easy. That being said I bought used and had to bring it back two days later for new rotors. Feel like they did everything else why leave old rotors that would eventually cause a problem... new brakes front and back, new tires, and new back rotors. Day three with my truck was spent at the dealer getting new rotors because they were making noise. Ugh! More

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