Marcel cruz
Marcel cruz at Nissan of Torrance

Marcel cruz

Sales Representative

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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5.0
14 Reviews

Dealership Experience

1 yr

Languages Spoken

English English

Spanish Spanish

5.0

14 Reviews

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14 Reviews of Marcel cruz

August 21, 2025

Dealership Rating
Employee Rating

Everyone in the service department was fantastic and very helpful. My care was taken care of wonderfully. My care looked great. Thank you for cleaning my car also. I thank you all! More

by RACHELSCHAUB27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2025

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Excellent Customer Service! A big thank you to Marcel! He listened to our concerns. We are very happy with the vehicle!! More

by DAFOBTV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2025

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Good customer service, they delivered the vehicle to my house. The paperwork was fast. I will recommend them for sure. More

by AAGUILAR_69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Calderon

Jul 10, 2025

Nissan of Torrance responded

We are happy to have been able to assist you with your purchase; the at home delivery is always a plus. Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relation Manager

May 10, 2025

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Marcelo took exceptional care of us. He was friendly, helpful and very knowledgeable about the car; and gave us a great deal! More

by MICHAELROCHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Nissan of Torrance responded

Hello Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2025

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April 3rd Divine Timing. purchased pre owned 2022 Maxima Marcel started the whole sales talk followed by Diego, Manager, Miguel took over from Marcel, he was so knowledgeabl More

by mercabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2025

Nissan of Torrance responded

Hello, congratulation on your Nissan Maxima and welcome to the Nissan of Torrance family. We're happy you found our staff to be so supportive during your vehicle shopping experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2025

Dealership Rating
Employee Rating

Great dealership, I had just had some work done on my car which they did great. Unfortunately the car did not last long after due to personal errors. But I decided to see if they would help me trade it in an More

by Marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Nissan of Torrance responded

Hello Marcel, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2025

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Employee Rating

Muy bueno. Los precios que tienen en línea. Son los mismos que el dealer. Y un buen servicio al cliente. More

by ACASTANEDA323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Nissan of Torrance responded

Hola Angel, felicidades por su nuevo 2025 Nissan Sentra y bienvenido a la familia de Nissan of Torrance. Nos da mucho gusto saber que su experiencia fue excelente. Cualquier cosa que se le ofresca estamos para atenderlo. Eperamos poderlo asistir en un futuro sercano. Saludos Hamables Elizabeth Reyes Gerente de Relaciones al Cliente

March 15, 2025

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I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive. More

by MEIJI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Calderon

Mar 20, 2025

Nissan of Torrance responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

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Employee Rating

Excellent customer service they go above beyond in the service dept and the whole place all around !! More

by 424GARCIAERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Nissan of Torrance responded

Hello Erick, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2025

Dealership Rating
Employee Rating

Marcel and his team really helped us out! Our family is growing and they made it possible for us to get a car we will all fit in within our means! I appreciate them so much! More

by VYANNEGONZALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea

Jan 03, 2025

Nissan of Torrance responded

Congratulation on your new vehicle and your growing family. We are happy to have been able to get you into a vehicle that will fit your family's needs and budget. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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