Marco Brown
Marco Brown at Criswell Ford of Woodstock

Marco Brown

Service Advisor mbrown@criswellauto.com

Criswell Ford of Woodstock

430 Hoover Rd
Woodstock, VA 22664

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4.7
15 Reviews

Service Advisor Criswell Ford of Woodstock 540-534-0220 Main mbrown@criswellauto.com

4.7

15 Reviews

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15 Reviews of Marco Brown

December 22, 2025

Dealership Rating
Employee Rating

Everything perfecto thank you for helpme Nextel time back to you for dio g bussines again More

by yanetcamila85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Very efficient. Took me on time. Comfortable waiting area. Pleasant employees. Finished my work a little early and I was very happy. More

by dianefyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett

Nov 15, 2025

Criswell Ford of Woodstock responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. We appreciate knowing you were pleased with your overall visit and look forward to working with you again.

October 29, 2025

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Employee Rating

I am very impressed by the speed at which I was taken care of. My first contact was a gentleman in sales who showed me where to pull into the service area and he was so friendly. Then I was greeted by an More

by RevBobbi
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Garrett

Oct 29, 2025

Criswell Ford of Woodstock responded

Thanks so much for sharing this great review of your recent service experience at Criswell of Woodstock! Customer service is important to us, and it's rewarding to know you were pleased with your visit. We look forward to seeing you soon!

September 21, 2025

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Employee Rating

Great looking facility, super courteous, professional personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a tim More

by Still alive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Criswell Ford of Woodstock responded

It's rewarding to know we met your expectations. We value the opportunity to work with you to keep your vehicle well maintained and welcome you to reach out if we can be of additional assistance.

July 11, 2025

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Absolutely amazing service. Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill More

by billk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal

Jul 14, 2025

Criswell Ford of Woodstock responded

It's rewarding to know you found our friendly and professional team to be so helpful. We are happy to see we were able to really help you out and welcome you to reach out if we can be of assistance to you in the future.

June 29, 2025

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Employee Rating

We are always pleased with the service and convenience there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Garrett , Michael Seal

Jun 29, 2025

Criswell Ford of Woodstock responded

Our goal is to help you keep your vehicle well maintained, and we're happy to hear we really help you out by providing convenient service hours. Thanks again for choosing Criswell of Woodstock and sharing this positive review!

June 25, 2025

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Employee Rating

Simple service with quick turn around and clear communication. No appointment was needed and keys were brought to me promptly. More

by anniepie369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal

Jun 26, 2025

Criswell Ford of Woodstock responded

It's great to know everything was completed quickly and to your satisfaction! Thanks again for trusting the friendly and professional team at Criswell of Woodstock to provide the service your vehicle needs to stay well maintained.

June 06, 2025

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Employee Rating

Excellent service and customer service fast and efficient great staff will definitely recommend it great job More

by oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal

Jun 10, 2025

Criswell Ford of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction! Thanks again for choosing Criswell of Woodstock!

February 07, 2025

Dealership Rating
Employee Rating

Easy to schedule service and the staff is great. 😊 Nice to be able to wait in the lobby. More

by mlhunt44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne , Michael Seal

Feb 08, 2025

Criswell Ford of Woodstock responded

Our goal is to offer an easy and efficient service event, and it's rewarding to know this was your experience. We look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

February 03, 2025

Dealership Rating
Employee Rating

Brought my husband's truck in for service and had a great service experience, everyone is super friendly and informative worked with me and kept me updated through the whole process. Would definitely recomme More

by Msmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne , Michael Seal

Feb 03, 2025

Criswell Ford of Woodstock responded

Our goal is to provide an outstanding service event, and it's fantastic to see you we earned your recommendations! We value your business and hope to be of service to you in the future.

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