Marco Lopez

Marco was great! He understood exactly what we were looking for and made it swift and timely. We are on our 4th lease from Mercedes-Benz of Grapevine, and the servi He understood exactly what we were looking for and made it swift and timely. We are on our 4th lease from Mercedes-Benz of Grapevine, and the service is always spot on. Thank you Marco!! More

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They were great to work with! Ended my lease early and upgraded to a new vehicle. No pressure sales. Ended my lease early and upgraded to a new vehicle. No pressure sales. More

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I am a repeat customer of the dealership. The sales experience is incomparable, as is the service department. Highly recommended! The sales experience is incomparable, as is the service department. Highly recommended! More

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We appreciate Marco reaching out and helping us expedite the process to get our next vehicle. We enjoy looking at all cars inside the dealership but we have limited time and appreciate him taking care of us the process to get our next vehicle. We enjoy looking at all cars inside the dealership but we have limited time and appreciate him taking care of us as quickly as he did. More

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Always Top Tier Service! !! They make the buying experience painless and easy! Thank you MB of Grapevine for all of your great customer service! !! They make the buying experience painless and easy! Thank you MB of Grapevine for all of your great customer service! More

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Working with Marco and the team at Mercedes-Benz Grapevine has been an incredible experience. I highly recommend them — they truly go above and beyond for their clients. Grapevine has been an incredible experience. I highly recommend them — they truly go above and beyond for their clients. More

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Marco did an excellent job explaining the car leasing process and the associated costs. He answered all of my questions and addressed my concerns with patience and clarity. When it came time to transitio process and the associated costs. He answered all of my questions and addressed my concerns with patience and clarity. When it came time to transition to co-signing with my mom, Marco was incredibly helpful in guiding us through what that involved. His professionalism and thorough explanations made the entire experience smooth and stress-free More

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Came back to MB and after having Audi and was not disappointed in the level of communication, quality of preparedness and commitment to providing the best buying environment especially being out of s disappointed in the level of communication, quality of preparedness and commitment to providing the best buying environment especially being out of state. Thank you to all involved. Marco, the car courier, Nick Williams and Matt McPherson. But especially the point man Marco who made this as smooth and seamless as any car from MB I have ever got. Either in OK or Affalterbach. More

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The experience was extraordinary- I wish everyday could be as much fun! Thank you Ricky, Matt and Marco! be as much fun! Thank you Ricky, Matt and Marco! More

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I walked in knowing one thing for sure: I loathed Mercedes, but I wanted a car with power, style and something that didn’t break the bank. But beyond that, I was torn—trying to balance affordability Mercedes, but I wanted a car with power, style and something that didn’t break the bank. But beyond that, I was torn—trying to balance affordability with aesthetics, practicality with style. My preferences were broad, my decision-making messy, and I wasn’t sure how to narrow it all down. That’s where Marco came in. He didn’t just sell cars—he listened, patiently and thoughtfully, like a car psychologist. He asked the right questions, never rushed me, and gently guided me through a funnel of clarity. Every time I added a new “maybe” or changed direction, he recalibrated with kindness and precision. He was also incredibly patient with my husband, who joined the process by phone. Even with the added layer of remote communication, Marco stayed calm, clear, and respectful—making sure both of us felt heard and supported. What truly stood out was how kind and pressure-free the entire experience was. He created space for me to explore, reflect, and ultimately choose a car that felt like *me*. No pushy tactics, no rushed decisions—just genuine care and expertise. By the end, I wasn’t just driving away in a car—I was driving away in MY car. The one that fits my lifestyle, my taste, and my values. If you’re navigating a sea of options and want someone who can help you find your way with grace and skill, this is the person you want by your side. His knowledge level is beyond expectations and he takes his time. I was never a fan of Mercedes—but I am now. And most likely, I will be for life. The customer service was that seamless, I will most likely only work with Marco moving forward and I would highly recommend him to any family, friends or colleagues. More

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