

Marco Lopez
eCommerce Sales Experience Manager
Mercedes-Benz of Grapevine
1300 Texan Trail
Grapevine, TX 76051
104 Reviews
Write a Review104 Reviews of Marco Lopez
May 18, 2025
We’ve had the pleasure of working with Marco not once, but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, s but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, stress-free, and actually enjoyable. Marco treated us like family and went above and beyond to make sure we were completely satisfied. We also want to recognize Ricky, the director, who leads with excellence and integrity. His leadership clearly sets the tone for the entire team. Both Marco and Ricky have earned our trust, and we truly wouldn’t go anywhere else. Thank you for treating our family with top-tier service every single time. More
Other Employees Tagged: Ricky Williams
May 05, 2025
Marcos was wonderful. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos. More
April 21, 2025
Fast efficient process to purchase a used car. Competitively priced car minimized price discussions. No pressure and open discussion throughout the process. Competitively priced car minimized price discussions. No pressure and open discussion throughout the process. More
April 20, 2025
I had the best buying experience with Marco in all of my 20+ years of car shopping.. The team communicated clearly and quickly and helped me to explore all of my options. I highly recommend Marco and MB o 20+ years of car shopping.. The team communicated clearly and quickly and helped me to explore all of my options. I highly recommend Marco and MB of Grapevine! More

April 15, 2025
The reason I gave it a 4 is I still can’t believe how long it takes to do the paperwork and so much paperwork. There was no prove haggling, no back and forth, but it still took 3 hours. I would think by long it takes to do the paperwork and so much paperwork. There was no prove haggling, no back and forth, but it still took 3 hours. I would think by 2025, it would be a lot easier. But this is only because it was the last day of the month I guess. Everything else was great!! More
Other Employees Tagged: Scott Najjar
April 12, 2025
Marco was awesome…again! We just purchased our 2nd car from Mercedes Benz of Grapevine in the last 30 days. The professionalism that we experienced is something you just do We just purchased our 2nd car from Mercedes Benz of Grapevine in the last 30 days. The professionalism that we experienced is something you just don’t typically see when you are making these kinds of purchases. Below is the note I sent to Marco…if you want to be treated with respect and with great care, please ask for and go see Marco! Good evening Marco, thanks so much for your kind words and for sticking with us to get it done. It was a relief when you called back with the good news. I really appreciate what you have done for my family and your professionalism throughout the entire process. I will certainly take care of you, and please reach out if there is anything I can do for you. I would love to send some customers your way, and will certainly look for the opportunity. Please wish your daughter a Happy Birthday from your latest clients and hope you have an awesome weekend! Thanks again Marco! More

Other Employees Tagged: Ricky Williams
April 05, 2025
Marco was amazing. I sent him a message at 7:00pm and he started helping me right away. Marco had the car ready to show us when we arrived the next day and even deliver I sent him a message at 7:00pm and he started helping me right away. Marco had the car ready to show us when we arrived the next day and even delivered it to us the following day after proof of purchase. This was the easiest car purchase I’ve ever made. I definitely would recommend working with Marco to anyone wanting a smooth, easy car purchase. More
