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Mari Whaley
Mari Whaley at Button CDJR
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Mari Whaley

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
57 Reviews
4.8

57 Reviews

Write a Review

57 Reviews of Mari Whaley

May 03, 2025

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Employee Rating

Great service and communications. I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it More

by dchambers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Kolton Sandefur

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May 05, 2025

Button CDJR responded

Thank you for the fantastic review! We're so glad to hear that we could get your Jeep taken care of quickly and efficiently. It's great that the cost was even better than expected! We truly appreciate your continued trust in Button for both service and oil changes, and we look forward to providing you with great experiences in the future. Thank you again for your support!

April 24, 2025

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Employee Rating

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur, Linda Simpson

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May 05, 2025

Button CDJR responded

Thank you, Ken, for the great feedback! We're so glad to hear you've had positive experiences with us. We truly appreciate your support and will continue to do our best to provide excellent service. Looking forward to serving you again!

April 24, 2025

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Employee Rating

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman, Miranda Armstrong, Jada Critchlow, David Buckler, Garritt Stryker, Kolton Sandefur , Chris Belt, Erika Tobin

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Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

January 20, 2025

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Employee Rating

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

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Jan 31, 2025

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 18, 2025

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Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 18, 2025

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Employee Rating

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Tobin

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Feb 21, 2025

Button CDJR responded

Thank you for the positive feedback! We're glad to hear that you're happy with the work and communication so far. We look forward to having you back for any future service needs. See you soon!

January 15, 2025

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Employee Rating

I had bought my truck there a couple of years ago, and have been super pleased with the service there. As well as the kindness of the employees. More

by madisonjones416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Kolton Sandefur

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Mar 07, 2025

Button CDJR responded

Thank you for the kind words! We're thrilled to hear you've been pleased with both the service and the kindness of our team. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

January 13, 2025

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Employee Rating

Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Tim Sweeden, Jada Critchlow, David Buckler, Michael Clifton , Chris Belt, Mike Lupoi, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 10, 2025

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Employee Rating

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Erika Tobin

Report | Print
Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

January 10, 2025

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Employee Rating

They were so kind and accommodating! We were. Easily transported were we needed to go while we waited. More

by ljewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the kind words! We're glad to hear our team was accommodating and made sure you had a smooth experience while you waited. We truly appreciate your feedback and look forward to assisting you again!

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