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Maria Fernandez

Overview Reviews (36) Inventory (134)

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Maria Fernandez

Service Advisor

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.9

36 Reviews

Overview Reviews (36) Inventory (134)

Languages Spoken

English

Spanish

4.9

36 Reviews

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36 Reviews of Maria Fernandez

September 02, 2025

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Employee Rating

GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! 5 monthes) parts, truck runs great now! More

by SII0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Sep 08, 2025 -

Chevrolet of Walla Walla responded

We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!

August 20, 2025

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Employee Rating

Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More

by PRULLMW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Aug 20, 2025 -

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Chevrolet Nissan of Walla Wallas service department was such a positive one, we take pride in providing the highest level of customer service that is possible to each of our customers. If there is anything else that we may assist you with, please reach out to our staff at 509-529-7000, option 2 for service. Thank you and have a great day!!!

August 14, 2025

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Employee Rating

The service was great very efficient Maria was very thorough and friendly I am very satisfied thorough and friendly I am very satisfied More

by RJBAUMGARTNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Aug 14, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that your service visit with Maria was such a great experience. We take pride in providing our customers with the highest level of customer satisfaction that we can provide. If there is anything else that we may assist you with, please reach out to us at 509-529-7000. Thank you a have a good day.

August 08, 2025

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Employee Rating

Great customer service. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. More

by M.A.REYES56

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez

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Aug 08, 2025 -

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Maria at the dealership was such a positive one. Our team takes pride into trying to provide the highest level of customer satisfaction to each and everyone of our customers. Please feel free to reach out to us anytime if there is anything else that we can assist you with. Thanks again for your feedback and have a great day!!!

August 07, 2025

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Employee Rating

Excellent customer service and consistent follow up. Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full cu Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full customer satisfaction. Additionally, everyone we encountered were great listeners, made us feel appreciated and understood. They will literally bend over backwards to make a deal happen if they can. More

by vintagemcmc@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Aug 08, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that your experience here at Chevrolet Nissan of Walla Walla was a positive experience. We are always trying to provide the very best customer experience for all of our customers that visit our dealership. If there is anything else that we can help you out with, please do not hesitate to reach out to one of our team members at the store. 509-529-7000. Thanks again for your review and have a great day!!!

August 04, 2025

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Employee Rating

Jose is always great. Very helpful and friendly when helping customers. Excellent attitude and demeanor. Very helpful and friendly when helping customers. Excellent attitude and demeanor. More

by M.A.REYES56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Aug 04, 2025 -

Chevrolet of Walla Walla responded

We are thrilled to hear that you had such a positive experience with Jose at our service department. We are try and provide excellent customer service to each of our customers that come in and have service / repairs performed with our service department. If there is anything else that we can help you out with, feel free to reach out to our team at 509-529-7000, thanks again for you review and have a great day!!!

June 12, 2025

Dealership Rating

Employee Rating

Pretty good It was ok, just I didn't get the color than I wish on the car than I want, but they put the tint Windows for free, so I guess is a little help wish on the car than I want, but they put the tint Windows for free, so I guess is a little help More

by hilloaraiza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez

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June 10, 2025

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Employee Rating

They made use an appointment right away and when we took it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They w it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They were very nice when we went back to get it. Nice place. More

by rmjohn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Jun 13, 2025 -

Chevrolet of Walla Walla responded

Thank you for your review, we take pride in providing the very best customer experience to all of our customers. If there is anything else that we can help you out with, please feel free to reach out to us at 509-529-7000.

June 10, 2025

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Employee Rating

They did a awesome job got me in quickly and my car back quite fast quite fast More

by Hamiltondoug80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

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Jun 13, 2025 -

Chevrolet of Walla Walla responded

We are glad to hear that your experience at Chevrolet Nissan of Walla Walla was a positive one. We strive to provide the very best customer experience for all of our customers. Thank you for your review and if there is anything else that we can assist you with please reach out to us. Thank you.

June 07, 2025

Dealership Rating

Employee Rating

Very helpful was able to answer all my question regarding my vehicle and got my truck serviced in a timely manner my vehicle and got my truck serviced in a timely manner More

by Fuentesjose3232

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Saucedo, Jose Fuentes, Justin Hegel, Chevrolet Service Department

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Jun 10, 2025 -

Chevrolet of Walla Walla responded

We are happy to hear that our staff was helpful with your vehicle repairs, feel free to reach out to us if we can assist with any other needs for your vehicle in the future. Thank you.

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