Mariah Gerken
Mariah Gerken at Fred Anderson Honda

Mariah Gerken

Service Advisor

Fred Anderson Honda

330 Woodruff Rd
Greenville, SC 29607

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4.3
9 Reviews
4.3

9 Reviews

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9 Reviews of Mariah Gerken

November 04, 2026

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Employee Rating

Prompt, efficient, and cheerful (but not overly so). Explained maintenance package and didn’t try to oversell something that I opted out on like a 4 wheel alignment at 13k miles. More

by Topsmoot
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Recommend Dealer
Yes
Nov 04, 2026

Fred Anderson Honda responded

Thank you for choosing Fred Anderson Honda! We appreciate your business and your feedback. See you next time!

November 01, 2026

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I had to wait 3 1/2 hours for a check up’. …. Oil change, tire rotation and filter change. I was left in the waiting room while by service representative went lunch. She was coming in when I More

by bettymcconaghy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2026

Fred Anderson Honda responded

Betty, I'm sorry to hear about the long wait and lack of communication during your visit. This is not the level of service we aim to provide, and I understand how frustrating that can be. We'd like to learn more about what happened so we can address this issue properly. Please reach out at your earliest convenience. Thank you, Cory Pritchett - Service Manager - cpritchett@anderson-auto.net

October 16, 2026

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Mariah was very friendly and personable. She kept me up to date on the progress of my car More

by Gessnerr
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Recommend Dealer
Yes
Oct 16, 2026

Fred Anderson Honda responded

It makes us so happy to see positive reviews. Thank you from all of us at Fred Anderson Honda!

October 10, 2026

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Great communication and great service and friendly workers thank you for all you do I would definitely recommend this dealer to friends and family More

by enormoe
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Recommend Dealer
Yes
Oct 11, 2026

Fred Anderson Honda responded

Thank you for your recommendation! We’re happy you had a positive experience with our team. We appreciate your business at Fred Anderson Honda!

October 09, 2026

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Best dealership experience with my recall! Well organized for such a large dealer. Kept me informed while car was being serviced. Mariah was exceptional with great information. Fred Anderson H More

by henleyrd
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Recommend Dealer
Yes
Oct 09, 2026

Fred Anderson Honda responded

We’re glad to hear we impressed you with our efficient, informative service here at Fred Anderson Honda. Thank you for sharing your support for Mariah and our team. See you next time!

September 28, 2026

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I was very efficiently checked in and the wait time on the service was just what had been estimated. It was an overall good experience. More

by Lyons
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Recommend Dealer
Yes
Sep 28, 2026

Fred Anderson Honda responded

Lyons, we are very happy to read about the efficient service you received. Thank you for choosing Fred Anderson Honda!

September 21, 2026

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I brought my car here for keys to be made. Mariah kept me updated throughout the wait. Terrific customer service.Waiting area was clean and comfortable. More

by dchevillot
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Recommend Dealer
Yes
Sep 21, 2026

Fred Anderson Honda responded

We love to hear you had a terrific experience with Mariah and the team! Thank you for choosing Fred Anderson Honda and for sharing your feedback. Safe travels!

September 15, 2026

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Great service! Car was ready sooner than estimated! Would definitely recommend Fred Anderson to friends and family More

by len.williams1973
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Recommend Dealer
Yes
Sep 16, 2026

Fred Anderson Honda responded

Thank you for considering Fred Anderson Honda for your automotive needs! It will be our pleasure to work with you again.

September 13, 2026

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Employee Rating

Service was not good stayed too long got there 8:27 left 11:27 slow More

by yvonnecurd52
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Recommend Dealer
Yes
Sep 14, 2026

Fred Anderson Honda responded

Some people may not realize how important these reviews are to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you're willing, I'd love to hear more about what happened during your visit. Would you please reach out at your earliest convenience? Thank you, Cory Pritchett - Service Manager - cpritchett@anderson-auto.net

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