Mario Grbavac

Great experience here working with Marcus and Mario. Truly an easy process from start to finish Truly an easy process from start to finish More

Report | Print

I decided to visit this dealership after having a poor experience at the downtown location last Saturday. I initially went in thinking I wanted the Tiguan but ended up falling in love with the Taos instea experience at the downtown location last Saturday. I initially went in thinking I wanted the Tiguan but ended up falling in love with the Taos instead. At the downtown location, they had me test drive a Taos fresh off the truck that wouldn’t go over 22 mph (limp mode, I believe). When I asked for the weekend to figure out my finances, they brought in a manager who tried to pressure me into paying a premium price. The whole interaction felt strange and turned me off completely. On Monday, I called ahead to the Evanston dealership and let them know I was coming in at 10 a.m. and hoped to drive off with a car before my 1 p.m. appointment elsewhere. They were incredibly responsive, and I truly lucked out getting to work with Mario. He was patient with all of my questions, took the time to ensure I was completely satisfied, and helped me secure the best deal for the 2025 Taos. Alex in Financing was equally amazing—he carefully explained all my options and helped me determine the best path forward. Both were mindful of my timeline and worked efficiently to get everything finalized before I had to leave. Overall, this was an outstanding, stress-free experience. Everyone I interacted with was genuine, transparent, and clearly happy to be there. The entire process was frictionless, and I left feeling confident and excited about my purchase. I’ll be recommending this dealership to anyone interested in a Volkswagen, and I’ll definitely be returning for future services! More

Report | Print

Thanks for working with me and really appreciate the honest and no b/s approach. Great people to work with honest and no b/s approach. Great people to work with More

Report | Print

If you are in the market for a new car, make sure you go and see Mario. Fair, quick and efficient and see Mario. Fair, quick and efficient More

Report | Print

Mario always provides me with great service and I will continue coming back as long as he is here continue coming back as long as he is here More

Report | Print

Mario best guy to do it. We dont know how but he found way to get payment in budget we had We dont know how but he found way to get payment in budget we had More

Report | Print

Mario is not only easy to work with, but kind and understanding. Felt no pressure at all to buy a car understanding. Felt no pressure at all to buy a car More

Report | Print

Came in Saturday and it was busy but Mario made sure that everything went quick and smooth, highly recommend everything went quick and smooth, highly recommend More

Report | Print

Fantastic experience here, all thanks to Mario and his team. Love my new car and highly recommend working with City team. Love my new car and highly recommend working with City More

Report | Print

I visited 3 other dealerships prior to this one and the service I received here is incomparable, I could not be any happier service I received here is incomparable, I could not be any happier More

Report | Print