Mario Pinilla
Mario Pinilla at Greenway Kia West

Mario Pinilla

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.7
95 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

95 Reviews

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95 Reviews of Mario Pinilla

August 17, 2025

Dealership Rating
Employee Rating

Excellent services from Mario, he help us out a lot made the process easy and fast. More

by dannysanandres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

August 16, 2025

Dealership Rating
Employee Rating

It was great. Showed me the exact vehicle I was interested in It was a great experience More

by RSPLAY
Recommend Dealer
Yes

Other Employees Tagged: Mario Pinilla

August 13, 2025

Dealership Rating
Employee Rating

Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! More

by JORIANNE_PR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Carpio Pino, Galina Lappo

Aug 14, 2025

Greenway Kia West responded

¡Gracias por su reseña! Nos alegra saber que Mario pudo conseguir exactamente lo que buscaban y que quedaron satisfechos con su experiencia en Greenway Kia West en Orlando, FL. Apreciamos su confianza y esperamos verlos nuevamente. — Anas Lazaar

August 13, 2025

Dealership Rating
Employee Rating

Totally disrespectful to lie to you in the face saying that 1 tire calibration takes 1 hour, 6 hours for a simple 2 tire mounting and rotation, then saying the machine was down, wasted my whole day at the More

by Henry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Jones, Charles Ward

Aug 14, 2025

Greenway Kia West responded

Henry, I’m sorry for the frustration and the delays you experienced during your recent visit. That’s not the level of service we strive to provide, and I’d like to personally review what happened. Please contact me at markfoster@greenwayauto.com so we can discuss this and work toward a resolution. — Mark Foster, Service Manager

July 19, 2025

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Employee Rating

Mario was awesome very knowledgeable and went above and beyond everyone else not so much buying experience wasn’t smooth by any means. Promised one rate and price and ended paying almost 100 dollars more . More

by DDOC767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Greenway Kia West responded

Hi, Thank you for your honest feedback and for being a verified customer at Greenway Kia West. We’re delighted to hear that Mario Pinilla provided you with outstanding, knowledgeable service and truly went above and beyond. We also appreciate you sharing your concerns about the overall buying experience and regret that it wasn’t as smooth as it should have been. Your comments about pricing and rate transparency are important to us and will be shared with our management team to help us improve. If you have any additional questions or would like to discuss your experience further, please feel free to reach out to me directly at anaslazaar@greenwayauto.com. Thank you again for recognizing Mario’s honesty and dedication—we look forward to earning your business again in the future. —Anas Lazaar General Sales Manager, Greenway Kia West

July 19, 2025

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Employee Rating

I have multiple vehicles serviced at this location and all of them turn out great. Plus the customer service is always A1!!! More

by lacharie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Greenway Kia West responded

Hi, Thank you so much for your wonderful review and for being a valued customer at Greenway Kia West! We’re thrilled to hear that you continue to have great experiences with our sales team—including Daniel Allen, Jeremy Gresham, Mario Pinilla, Jesse Martins, Lana Gault, and Farid Nibrasse—and that you trust us with multiple vehicles. Providing exceptional customer service and helping drivers throughout Orlando find the perfect Kia is what our team is all about. If you ever have questions about your vehicles or need assistance with your next purchase, please don’t hesitate to reach out. Thank you for choosing Greenway Kia West for your car buying needs—we appreciate your loyalty! —Anas Lazaar General Sales Manager, Greenway Kia West

July 03, 2025

Dealership Rating
Employee Rating

It was a good experience and completely transparent It was a good experience and completely transparent I'm happy to made the deal and get the recommendations about my needs More

by Francisco.ariasherrera
Recommend Dealer
Yes

Other Employees Tagged: Mario Pinilla

Jul 29, 2025

Greenway Kia West responded

Thank you, Francisco, for your kind words! We’re glad you had a good, transparent experience at Greenway Kia West in Orlando and that Mario was able to help with recommendations tailored to your needs. We appreciate your trust and are happy you made your deal with us. If you have any questions or need anything in the future, our team is here to help. — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

May 21, 2025

Dealership Rating
Employee Rating

They were able to accommodate my strict budget. I feel like the dealership stepped up and were very aggressive to get the deal done. More

by JOSHUALONG81
Recommend Dealer
Yes

Other Employees Tagged: Mario Pinilla

May 22, 2025

Greenway Kia West responded

Joshua, we're delighted to hear that Greenway Kia West was able to meet your budget needs and make the deal happen. Thanks for choosing us!

May 18, 2025

Dealership Rating
Employee Rating

Mary Ocampo and Mario Pinilla were a great team! They were so joyful,kind and friendly, that we truly enjoyed doing business with both of them. Driving over an hour was definitely worth it given the More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso , Mary Ocampo

May 19, 2025

Greenway Kia West responded

Bobby, we're delighted to hear that Mary and Mario made your experience at Greenway Kia West so memorable! It's wonderful knowing their friendly service was worth the drive. Enjoy your new car!

May 18, 2025

Dealership Rating
Employee Rating

We have never been treated as nicely as we did yesterday by the two sales persons that we had the pleasure of dealing with. They were kind, and not pushy. Extremely professional and down to earth. First tim More

by conniet0814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso , Mary Ocampo

May 19, 2025

Greenway Kia West responded

We are honored to receive your support. Thank you! - Greenway Kia West Team

May 18, 2025

conniet0814 responded

Mary Ocampo and Mario Pinilla were a great team! They were so joyful,kind and friendly, that we truly enjoyed doing business with both of them. Driving over an hour was definitely worth it given the service and never pushy attention we received. The way they walked out to take pictures and explained things about our Kia made us feel like family! My husband was very impressed by another credit specialist who approached him in order to see if he wanted to be part of the deal in order for them to improve the offer they were given us. That move truly impressed both of us. It was the best purchase of a new car we ever had! Thank you

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