

Languages Spoken
English
Spanish
95 Reviews
Write a Review95 Reviews of Mario Pinilla
August 17, 2025
Excellent services from Mario, he help us out a lot made the process easy and fast. the process easy and fast. More
Other Employees Tagged: Mac Cumbur
August 13, 2025
Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! More
Other Employees Tagged: Ivan Carpio Pino, Galina Lappo
August 13, 2025
Totally disrespectful to lie to you in the face saying that 1 tire calibration takes 1 hour, 6 hours for a simple 2 tire mounting and rotation, then saying the machine was down, wasted my whole day at the that 1 tire calibration takes 1 hour, 6 hours for a simple 2 tire mounting and rotation, then saying the machine was down, wasted my whole day at the dealership even that I returned, when he mentioned 3 hours. Service department was stellar before, now is going really terrible. More
Other Employees Tagged: Brian Jones, Charles Ward
July 19, 2025
Mario was awesome very knowledgeable and went above and beyond everyone else not so much buying experience wasn’t smooth by any means. Promised one rate and price and ended paying almost 100 dollars more . beyond everyone else not so much buying experience wasn’t smooth by any means. Promised one rate and price and ended paying almost 100 dollars more . But it is what it is . Thanks again Mario you my friend will get our business again. Thank you for your honesty and customer service More
July 19, 2025
I have multiple vehicles serviced at this location and all of them turn out great. Plus the customer service is always A1!!! all of them turn out great. Plus the customer service is always A1!!! More
Other Employees Tagged: Daniel Allen, Jeremy Gresham, Jesse Martins, Lana Gault, Farid Nibrasse
July 03, 2025
It was a good experience and completely transparent It was a good experience and completely transparent I'm happy to made the deal and get the recommendations about my needs was a good experience and completely transparent I'm happy to made the deal and get the recommendations about my needs More
Other Employees Tagged: Mario Pinilla
May 18, 2025
Mary Ocampo and Mario Pinilla were a great team! They were so joyful,kind and friendly, that we truly enjoyed doing business with both of them. Driving over an hour was definitely worth it given the They were so joyful,kind and friendly, that we truly enjoyed doing business with both of them. Driving over an hour was definitely worth it given the service and never pushy attention we received. The way they walked out to take pictures and explained things about our Kia made us feel like family! My husband was very impressed by another credit specialist who approached him in order to see if he wanted to be part of the deal in order for them to improve the offer they were given us. That move truly impressed both of us. It was the best purchase of a new car we ever had! Thank you!!! More
Other Employees Tagged: Diego Barroso , Mary Ocampo
May 18, 2025
We have never been treated as nicely as we did yesterday by the two sales persons that we had the pleasure of dealing with. They were kind, and not pushy. Extremely professional and down to earth. First tim by the two sales persons that we had the pleasure of dealing with. They were kind, and not pushy. Extremely professional and down to earth. First time ever that everything ran smoothly and closing was a piece of cake! Appreciated the fact that it was not a 2 hour plus signing forms as before nor was it complicated. We were thrilled by the way we were treated and seeing the two wonderful sellers as well as the gentleman from Honduras who helped with the stickers, pose for pics as we were preparing our beautiful new car together. Great memories and awesome people. Thank you for your kindness, and great customer service. More
Other Employees Tagged: Diego Barroso , Mary Ocampo