Mario Williamson

Bought a New Sentra was a long process but ok, after buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! Ashley in sales will not call you back or answer your calls. The finance guy once you sign and leave his office is done with you. Management here is none existent after you sign. Service is only one department to do the job and only because they can still get in your wallet. So if I owned this it would get a house cleaning real quick, but it's all about just making the sales there not a repeat customer or retention of customer. So please do your homework before buying here, it's your decision and this is just my review from when I dealt with them here recently. UPDATE 10/16/2025 They said 8 weeks to process refund on extended warranty and other extra bought, had never been processed by them and now for a refund of money will take forever with Wood Nissan in Lee's Summit, MO this in my opinion is a poorly ran business!! The company they buy the warranty through said that the dealership has to do this. What a nightmare dealing with this Dealership. Update: 10/30/2025 They still have not taken care of issue at hand EJ Laux at the dealership finance department won't return calls or emails about this, in my opinion is once they get your signatures here your done and now your nightmare begins regardless what it may be. Just a poor way to treat customers. It's looking like I will have to get attorney involved how sad. More

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Once you buy a car here, you can NEVER get ahold of anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because they won't! More

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I am very satisfied with Wood Nissan! They made the entire process enjoyable. Steve Cobb went above and beyond to see that I was taken care of. I will definitely recommend my friends and They made the entire process enjoyable. Steve Cobb went above and beyond to see that I was taken care of. I will definitely recommend my friends and family make the drive to Wood Nissan in Lee’s Summit. I live in Southeast Kansas. More

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Car did not make it one day before it broke down, I live 230 miles away, and they refused to help me get the car fixed or cancel my sale. Violated several consumer protection laws, along with very unethical 230 miles away, and they refused to help me get the car fixed or cancel my sale. Violated several consumer protection laws, along with very unethical practices. Burdening their consumer (me) with a broken car that was out of a warranty..I got accused of being the reason the car was not operable however upon a diagnostic test it revealed a common issue with the car that I was not to blame. I didn’t get an apology or help. Their service department did a 71 point inspection on the car which was fraudulently done. I highlighted 6 things that was claimed to have been done yet I had proof was never done. Deleting accounts a drivers from the car, resurfacing rotors and new break pads, among other things the rotos had rust build up a breaks were not good it needed replacing. When brought to the attention of the manager he continued to be condescending an unhelpful. More

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We just purchased a new Nissan Kicks SR from Steve Cobb with Woods, and are so happy with this car! We were pretty picky about what we were looking for, but 2 days later he called and had the perfect car with Woods, and are so happy with this car! We were pretty picky about what we were looking for, but 2 days later he called and had the perfect car for us on the lot. So pleased with Woods Nissan and Steve! More

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No stress no hassle a smooth buying experience. Totally recommend Wood Nissan for your car buying needs. The sales staff (Ashley) was not pushy it was a pleasant experience. Totally recommend Wood Nissan for your car buying needs. The sales staff (Ashley) was not pushy it was a pleasant experience. More

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LT was amazing he took his time with me answered every question I had made my experience very easy for me question I had made my experience very easy for me More

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They had what I needed and were both friendly and helpful. They worked with me and that means a lot. helpful. They worked with me and that means a lot. More

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Everyone was very helpful. Especially Ashley. Very knowledgeable. Great experience. Definitely would buy from them again Especially Ashley. Very knowledgeable. Great experience. Definitely would buy from them again More

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One of the easiest car buying experience I ever had. Everyone I dealt with was great. At the end they sold me the car I was looking for and not a payment. Everyone I dealt with was great. At the end they sold me the car I was looking for and not a payment. More

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