Marisela Palma

How does this review sound We had an outstanding experience purchasing our vehicle from McDonald Toyota. We worked with Travis and Marisela for over a year and a half, and throughout the entire proc experience purchasing our vehicle from McDonald Toyota. We worked with Travis and Marisela for over a year and a half, and throughout the entire process they were patient, professional, and never once pressured us to buy a car. Instead, they listened to exactly what we wanted and only sent us vehicles that matched our criteria. When the perfect vehicle finally became available, Travis and Marcella went above and beyond to make it happen. They had the vehicle transported from the Parker location all the way to Fort Morgan as quickly as possible so we could see it. After a short test drive, we knew it was the right car for us. One of our biggest concerns with buying a vehicle was spending hours at a dealership negotiating and completing paperwork. We told the team upfront that we wanted a fast, hassle-free car buying experience and hoped to be in and out in under an hour. They absolutely delivered. The finance manager was fantastic—he secured us an even better interest rate overnight, and by the time we arrived at 10:00 AM the next morning, every document was printed and ready to go. We signed, completed the process, and drove away in our new vehicle before 11:00 AM. This was truly a white-glove car buying experience from start to finish. Excellent customer service, no sales pressure, transparent communication, efficient financing, and a team that genuinely cared about making the process easy. If you’re looking for a trusted dealership to buy a new or used vehicle, I cannot recommend Travis, Marisela , and the entire team enough. This was hands down the best car dealership experience we’ve ever had. More

by daelynne.rachelle Verified Customer Verified Customer

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Marisela was great to work with. She took the time to make sure we were 100% satisfied with our new Tundra. Marisela went above and beyond to walk us through every aspect of the purc She took the time to make sure we were 100% satisfied with our new Tundra. Marisela went above and beyond to walk us through every aspect of the purchase and customizing our new ride. More

by TPHVY Verified Customer Verified Customer

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The service people are always very friendly and the service is done quickly. I always know what is going on with my vehicle. service is done quickly. I always know what is going on with my vehicle. More

by neetapd2 Verified Customer Verified Customer

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Travis and Marisela and the rest of the staff were excellent and very patient with us in making our purchase!! Thanks again excellent and very patient with us in making our purchase!! Thanks again More

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Marisela was super nice and helpful, all of the other staff were also super friendly and made this experience super easy. staff were also super friendly and made this experience super easy. More

by kadencastrup7 Verified Customer Verified Customer

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Nothing but kindness and patience with me as I recently was in a car accident and able to purchase a brand new car!!! Thank you Marisela for everything! Julane Santiago was in a car accident and able to purchase a brand new car!!! Thank you Marisela for everything! Julane Santiago More

by Jewelz760 Verified Customer Verified Customer

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Great service , very patient and helpful, I recommend them to everyone that is looking for a car. them to everyone that is looking for a car. More

by jwigg232 Verified Customer Verified Customer

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If you’re looking for a new or used car go to McDonald’s Toyota and ask for Larry. They are amazing and can help with any issue you have. Toyota and ask for Larry. They are amazing and can help with any issue you have. More

by cbader2003 Verified Customer Verified Customer

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Good, quick service. Easy to work with. Whole team was friendly and willing to help make our deal workout perfectly. Easy to work with. Whole team was friendly and willing to help make our deal workout perfectly. More

by tomsyc Verified Customer Verified Customer

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They did their job and were informed. I was satisfied with their service . Thank you. I was satisfied with their service . Thank you. More

by hollowell_8 Verified Customer Verified Customer

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