Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.6
48 Reviews
4.6

48 Reviews

Write a Review

48 Reviews of Mark Chapman

March 01, 2026

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The dealership was great, people are friendly, dealership was very clean and nice and inviting. More

by amylynn1979
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Mario

February 19, 2026

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Plenty of inventory to choose from. Thank you to Thomas for his friendly service. Reasonably priced. More

by FRANKC533
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Thomas Bell

Feb 28, 2026

Auffenberg Nissan responded

We're thrilled to hear that you had a great experience at our store! Thank you for the positive feedback and we'll be sure to pass on your kind words to Thomas. See you again soon! 🎉🛍️ #customerlove #greatservice #affordableprices

February 18, 2026

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I was very pleased with the service that I had done and the service lady that waited on was very nice to us and treated us with respect and she always very happy and we like Her very much and we will be lo More

by SDHARRIS60
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Mr.John Hollencamp keep up the good work .

Feb 28, 2026

Auffenberg Nissan responded

Thank you for taking the time to share your positive experience with us! We strive to provide exceptional service and are thrilled to hear that our team member treated you with respect and that you enjoyed your visit. We will make sure to pass along your kind words and look forward to having you back soon. Thank you and God bless! #customerlove

February 18, 2026

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They did a fine job. Text communication was frustrating because initial texts did not include time and when I called the appt was oddly no where to be found. And then I r More

by ANITAJULIETWILSON
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Actually I was there for service and do not remember these men.

Feb 28, 2026

Auffenberg Nissan responded

Thank you for your feedback. We apologize for the frustrating text communication and any confusion with your appointment. We will make sure to improve our texting system to provide clear and accurate information in the future. Thank you for choosing us for your services.

February 17, 2026

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Very accommodating and able to demonstrate all aspects of the new vehicle, easy to work with, appreciate the time and effort. More

by BLDG_31
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Feb 28, 2026

Auffenberg Nissan responded

Thank you for your kind words! We are thrilled to know that you found our team accommodating and knowledgeable during your vehicle demonstration. We pride ourselves on providing a stress-free and efficient experience for our customers. Thank you for choosing our dealership!

February 14, 2026

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Jeanine is an awesome service manager Alex is an awesome salesman, very knowledgeable and helpful More

by DILLIGAF_68
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Feb 28, 2026

Auffenberg Nissan responded

We are delighted to hear that Jeanine and Alex provided you with outstanding service! Thank you for taking the time to share your positive experience. We appreciate your support! #CustomerSatisfaction #Teamwork

February 10, 2026

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The lady at the desk was super friendly and nice. She walked me through everything since it was my first time there. More

by CRUMPJ
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley

Feb 28, 2026

Auffenberg Nissan responded

Thank you for your review! We are committed to providing a warm and welcoming experience for all our customers. It's our pleasure to assist you during your first visit. We look forward to seeing you again soon!

January 23, 2026

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I was very well taken care of and the service was very good & you were very nice to me. More

by jbsutterer
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Mar 02, 2026

Auffenberg Nissan responded

Thank you so much for your kind words and positive feedback! It was an absolute pleasure to serve you and make sure your experience was top-notch. We strive to always provide exceptional service and treat our customers with kindness and respect. We appreciate your support and look forward to serving you again in the future!

January 20, 2026

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Amazing Dealership every time we have to go there! I would recommend them to anyone! More

by PMCARSON10
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Mar 02, 2026

Auffenberg Nissan responded

Thank you for your glowing review! Our team takes great pride in providing exceptional service every time you visit. We truly appreciate your recommendation to others! #CustomerSatisfaction #TopNotchService"

January 14, 2026

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Had financing completed at this dealer. I was to be the co-signer with my daughter, but when the credit union papers came, I was listed as primary. I checked with the credit union and was More

by DDVANDERVEN
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Mar 02, 2026

Auffenberg Nissan responded

We apologize for any confusion and inconvenience regarding the financing process. Rest assured, we will work with the credit union to resolve this issue promptly. Thank you for choosing our dealership.

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