Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.6
31 Reviews
4.6

31 Reviews

Write a Review

31 Reviews of Mark Chapman

November 21, 2025

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I feel this is a wonderful place to get a car and they provide excellent quality and friendly service. More

by WILD_01
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Janine in the service department

November 20, 2025

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Work was finished on time, friendly service, they fixed my battery problem quickly and kept in contact More

by JORDANW355
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 23, 2025

Auffenberg Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2025

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Great service in a timely manner. Staff was very courteous. Service desk took time to ensure correct service to be performed More

by BEYES128361
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 22, 2025

Auffenberg Nissan responded

Hi, thank you for your kind review! Our team takes pride in providing excellent service. We appreciate your business and look forward to serving you again in the future!

November 11, 2025

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Polite and thorough service. Always assured of a positive experience. Glad to be a customer. More

by RON.ROJAS83
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 23, 2025

Auffenberg Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

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2 hr. wait I think is a little long for a oil change and tire rotation but that's all I can complain about. Everything else was good. More

by KMSR_1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 22, 2025

Auffenberg Nissan responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (618) 624-2277 so we may identify ways to improve your experience.

October 30, 2025

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Tim did a great job. I love my Nissan sentra. Prettiest car I ever had! More

by LT169437
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Tim robinson

Nov 23, 2025

Auffenberg Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

October 27, 2025

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Muy buena atención fue un placer hacer esta compra con ellos,,, gracias x su ayuda More

by ALEJANDRAE653
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Dylan

October 26, 2025

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Wouldn’t honor online price and tried increasing it time of sale by several thousand dollars. Car looked like it had been detailed by amateurs. More

by DAVISNICHOLASC
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Recommend Dealer
No

Other Employees Tagged: Brian Brawley, Mike Murphy , John

October 22, 2025

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As always I am pleased with my service and my service advisor. Professional, prompt and courteous. More

by HUJONES2
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Jeanine Johnston

Nov 22, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2025

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I've always had a great experience at this dealership. The service department is excellent! More

by EYREKA.PETERSON
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Dakota McConville

Nov 22, 2025

Auffenberg Nissan responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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