Mark Guerrero

The service department is incredibly condescending. The entire miscommunication could have been solved by telling me over the phone, “You may be waiting as long as until the end of the day, 5pm.” Inst The entire miscommunication could have been solved by telling me over the phone, “You may be waiting as long as until the end of the day, 5pm.” Instead, once I got there they were incredibly rude and patronizing. The guy behind the counter said, “You know, it’s kind of like the DMV where you have to wait in line for your turn.” I’m not an idiot, I understand first come first serve policy, but that is not what they expressed over the phone. I was given an appointment time and told it would take 2 to 3 hours. They told me over the phone that they would put me down as “waiting in person.” The mansplaining has to stop. It’s rude and I know no one appreciates it. I won’t be using this service department nor buying our next jeep here either. More

by Aggie Verified Customer Verified Customer

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Very helpful and explained everything being done. Didn’t try to sell unnecessary things that didn’t need to be done. Didn’t try to sell unnecessary things that didn’t need to be done. More

by JUANM.JM49 Verified Customer Verified Customer

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The staff here is incredible and very helpful. I wouldn’t want to buy a car anywhere else . I wouldn’t want to buy a car anywhere else . More

by Isaac Verified Customer Verified Customer

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They don't do the job well, they simply steal your money without any guarantee. I took my car and the next day I still had the same problem. without any guarantee. I took my car and the next day I still had the same problem. More

by Esteban Sepulveda Verified Customer Verified Customer

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I travel from Sac to get maintenance on my 2024 Grand. That should say something. That should say something. More

by ROOSEVELTHMARKS3 Verified Customer Verified Customer

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Poor service personal, people, and poor comunication to customer service, miscomunication to some custumer, discrimination... customer service, miscomunication to some custumer, discrimination... More

by Flores.david25 Verified Customer Verified Customer

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They were very interested in the health of my vehicle. I must say the my jeep runs better then before. I must say the my jeep runs better then before. More

by Van Verified Customer Verified Customer

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Really great service and accommodation when looking for vehicles and also when vehicle is in service. The hospitality given is amazing so thank you.. vehicles and also when vehicle is in service. The hospitality given is amazing so thank you.. More

by MANUALCERVANTES1975 Verified Customer Verified Customer

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Great help and customer service will definitely go there again and recommend to other friends again and recommend to other friends More

by Edgar_garcia987 Verified Customer Verified Customer

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Easy in and out service, from service checkin to checkout was a breeze. I was very pleased with the vehicle service completed in a timely manner. Thanks again for a great experience! was a breeze. I was very pleased with the vehicle service completed in a timely manner. Thanks again for a great experience! More

by Hlh1265 Verified Customer Verified Customer

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